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Network & WirelessNetwork & Wireless | eduroam

eduroam
Connecting to eduroam
What is eduroam?
Supported Devices
Who Can Connect?
Wireless Locations
Troubleshooting

Mobile DeviceWindows ComputerApple ComputerNetwork Connected Device

| Mobile Device | Windows Device | macOS Device | Network Connected Device |

The Calvin Information Technology HelpDesk provides assistance for wireless connectivity for supported versions of Microsoft Windows and Apple macOS computers as well as a wide range of mobile devices. Other types of computers and devices may be able to connect to Calvin's wireless network but may not be supported by CIT.

Devices must be capable of 802.11x enterprise authentication and wireless G or N connections in order to work on eduroam.

If you are having difficulty connecting your device to eduroam, please stop by the HelpDesk. Because we support such a large range of devices, we ask that you stop by in person with your computer or device rather than requesting assitance over the phone.

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What is eduroam?

eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community.

eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions simply by opening their laptop.

Why eduroam?

Calvin has chosen to participate in the eduroam community for several reasons

  • Calvin students, faculty, and staff are able to automatically connect to secure wireless networks at other participating colleges, universities, and research institutions worldwide using their Calvin credentials.
  • If a Calvin student, faculty, or staff member has a problem using eduroam at another location, The CIT HelpDesk will be able to provide support.
  • eduroam offers a secure, encrypted connection and is based on the most secure encryption and authentication standards in place today.
  • Visiting students, faculty, and staff from other eduroam institutions can use Calvin's wireless network just as they would at their home institution.

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Who Can Use eduroam?

The eduroam wireless network is available for all Calvin faculty, staff, and teaching emeriti as well as currently enrolled Calvin students. eduroam requires a Calvin email address and passphrase and are not available for guests. Any current Calvin student, faculty, or staff should use the eduroam network.

The Guest network is available for all visitors and guests. This network requires registration.

Role
Wireless Access
Authenticated/Open
Full-time faculty eduroam authenticated
Part-time faculty eduroam authenticated
Visiting faculty eduroam authenticated
Visiting scholars eduroam authenticated
Teaching emeriti eduroam authenticated
Emeriti Guest open
Full-time staff eduroam authenticated
Part-time staff eduroam authenticated
Temporary staff eduroam authenticated
Contract employee eduroam authenticated
Retiree Guest open
Student eduroam authenticated
Admitted applicant Guest open
Deposited applicant eduroam authenticated
Students on Hiatus eduroam authenticated
Graduates eduroam authenticated
Ex-students eduroam authenticated
Dual-enrolled students eduroam authenticated
Board of trustees eduroam authenticated
Guest/parent/visitor Guest open
Guests from other eduroam institutions eduroam authenticated
Calvin Seminary eduroam authenticated

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Wireless Locations

Wireless is available at all locations listed in the table below. Please note that coverage is not campus-wide and connectivity is only guaranteed at the specific locations listed below.

Academic/Administrative Buildings
Location
CP | Chapel All
CA | Commons Annex Lower Level - Commons Lecture Hall
1st floor -lobby area
2nd floor - meeting rooms
CM | Commons Johnny's Cafe
Dinning hall
CF | Covenant Fine Arts Center Auditoriums
Atriums
Center Art Gallery
Recital Hall (CF107)
2nd floor classrooms
DC | DeVos Communications Center 200 level
300 level
DH | DeVries Hall Basement level - WMRL
Atrium
1st floor - all classroom/lab areas
2nd floor - all classroom/lab areas
3rd floor - all classroom/lab areas
EI | Ecosystem Preserve Interpretive Center All
EB | Engineering Building All
HL | Hekman Library 1st floor - ITC
2nd floor - all
3rd floor - library area and Library Lobby (fireplace)
Meeter Center Lecture Hall (HL320)
4th floor - library area only
HH | Hiemenga Hall 3rd floor - classrooms
4th floor - classrooms
HC | Hoogenboom Center Heath Services
Hoogenboom gym
KD | Knollcrest Dining Hall Dining area only
MP | Mail and Print Services All
NH | North Hall All classrooms
SR | Physical Plant Office areas
PC | Prince Conference Center All
RB | Raybrook Building Parts of 1st and 2nd floor
SB | Science Building All classrooms and labs
SM | Seminary Common areas
SC | Spoelhof Center Basement level - lab theater and Gezon Auditorium
1st floor - atrium, coffee shop, classrooms
3rd floor - Broene Center, Student Life, President's Office area, Academic Services, classrooms
SF | Spoelhof Fieldhouse Lobby
Pool
LN | Surge Building All
VN | Van Noord Arena Van Noord Arena (arena and hospitality suite only)
VN227
VN235
VA | Venema Aquatic Center Pool area
YC | Youngsma Center All
   
On-Campus Residence
Location
Residence Halls
BV | BB | BHT | KHvR | NVW | RVD |SE
All common areas (lobby, labs, living rooms)
Knollcrest East Apartments
Alpha|Beta|Delta|Gamma|Kappa|
Phi-Chi|Theta-Epsilon|Zeta-Lambda
All common areas (lobby, labs, living rooms)

At peak times, the wireless networks may experience slowness or disrupted connections. If you experience slowness or disruption, CIT recommends using the ResNet wired network. Each dorm room or apartment has ResNet connections available. If you are using a stationary device - such as a game system, Netflix-streaming device, or desktop computer - please connect the device using the ResNet wired network rather than wireless. This will give the stationary device a better connection and help accommodate mobile devices on wireless connections.

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Troubleshooting

If you are experiencing problems connecting to eduroam, please bring your device to the HelpDesk

Are you logging in with your full Calvin email address as your username?
To connect to eduroam, make sure you are using your full Calvin email address as your username and your Calvin passphrase as your password.

If you are attempting to connect to eduroam, have you successfully configured the network on your device?
For security reasons, connecting to eduroam may not be as easy as selecting eduroam and entering your credentials. You may follow the instructions above for manual setup steps.

Is your wireless card turned on?
Some laptops may have a wireless switch. Other laptops may have a wireless button on or above the keyboard, or allow wireless to be switched on/off by holding down the Fn key and pressing the corresponding function key along the top.

Are you in an area that has wireless coverage?
We cannot guarantee connection outside of the areas listed above. Occasionally, an unreliable connection will be possible outside of these areas due to what is known as wireless bleed but these connections are not guaranteed.

If you are unable to connect and have received a notice regarding an Acceptable Use Policy or DMCA violation
Please contact Student Life.

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