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Software Maintenance

Software updates and patches

We maintain the security of your office computer by requiring and recommending software updates and patches. While some of these changes run without disrupting your work, others require installation and rebooting.

  • On a Windows computer, we use a program called ZENWorks Configuration Management. The request for update will indicate that it is coming from CIT.
  • On a Mac computer, we use Absolute Manage. The Absolute Manage window does not indicate the update is coming from CIT.

How do I know if a request to update my computer is legitimate?

CIT maintains a Maintenance blog to keep you up-to-date with these software updates and patches.

If you ever have a question about whether you should accept a software update request, please check the blog or contact the HelpDesk (x6-8555).