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Complaint Resolution

Online & Distance Education


In accordance with regulations issued by the U.S. Department of Education, institutions offering distance and online education must provide enrolled students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student's state.


Calvin College is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools. Students can directly register complaints with the Higher Learning Commission by email:


Calvin operates in several states by providing internship placements, online courses, or semester-long programs. Below is a list of the States for which Calvin is currently approved to offer courses. A link with complaint information for the appropriate State agency is provided.

Institutional Complaints

Calvin is committed to a quality educational experience for all students and welcomes direct feedback via the mechanisms outlined in these resources:


Questions about the policy or procedure described above should be directed to the Dean for Institutional Effectiveness.