GroupWise Maintenance Scheduled for Nov. 2

Sunday, November 02, 2008

By Mary Matthews

GroupWise (and GroupWise WebAccess) email will be unavailable between 8:00 AM and 10:00 AM on Sunday, November 2, while we perform system maintenance. Although you will not be able to log into GroupWise and create and send email, all incoming email will be queued for later delivery.

Planned Network/Server Changes • Permalink

Novell Server Maintenance - Nov. 2

By Mary Matthews

All of the Novell servers will be periodically unaccessible from 10:00am to approximately 1:00pm on Sunday, November 2, 2008 while a maintenance patch is being applied.  This will affect all faculty, staff, and student access to data files, as well as GroupWise systems during this time period.

Planned Network/Server Changes • Permalink

ZCM 10.1.1 Upgrade - Nov. 3-6

Monday, November 03, 2008

By Rick DeVries

CIT will be pushing an upgrade of ZENworks Configuration Management (ZCM) to version 10.1.1 beginning Nov. 3 and running through Nov. 6. This update is part of CIT’s on-going work to resolve a number of issues we have encountered with ZCM since the end of August.

This update will be pushed to Windows workstations in 4 stages to avoid problems with too many workstations getting updated at one time. A limited number of workstations will receive the update on each day starting Monday, Nov. 3 and running through Thursday, Nov. 6. Macintosh computers are not included in this update.

The update will begin automatically and the user will see a small information balloon in the lower right corner of the screen indicating installation progress. The user will be notified when the installation is complete and will be told that a reboot is necessary. The installer does not initiate a reboot automatically. The user is asked to reboot his/her computer as soon as it is convenient to do so and CIT asks that this be done within 24 hours of the installation.

Please contact the CIT HelpDesk at or x6-8555 if you have questions or concerns.

Desktop Software Changes • Permalink

EndNote X2 - Nov. 4

Tuesday, November 04, 2008

By Rick DeVries

EndNote X2 has been released from Thomson Rueters. This new version is reported to be fully compatible with Office 2007 and Office 2008, including the “Cite as You Write” feature.

CIT will make this upgrade available beginning November 4 as an “opt-in” on Windows computers with previous versions of EndNote installed. On Mac computers EndNote will be pushed automatically with no option to decline. Mac users who do not wish to upgrade should contact CIT and request to be exempted from the EndNote upgrade.

CIT will communicate via email to EndNote users with instructions for installing EndNote X2.

Please contact the CIT HelpDesk ( or x6-8555) if you have questions or concerns. If you have not been contacted via email by Nov. 7 please contact the HelpDesk to request the upgrade to EndNote X2.

Desktop Software Changes • Permalink

GroupWise 7.03 Client Upgrade - Nov. 6

Thursday, November 06, 2008

By Rick DeVries

Name: GroupWise 7.03 HP1 upgrade
Target audience: Windows workstations running GroupWise
Schedule: Nov. 6 (prompt with opt-out)

Novell has released GroupWise 7.03 HP1 to address a number of bug fixes and security enhancements. CIT will begin deploying this upgrade to Windows workstations on November 6. Users will be prompted and will be given an opportunity to defer (opt-out) installation up to 5 times. After that the update will be installed without the option to opt-out.

Note: ZCM 10.1.1 must be installed on your workstation before you will be prompted for the GroupWise upgrade. CIT is deploying ZCM 10.1.1 to campus workstations beginning Nov. 3 through Nov. 6. This means that workstations that do not get the ZCM upgrade until Nov. 6 will not be prompted to install the new version of GroupWise until after that time.

CIT encourages users to install GroupWise 7.03 HP1 at their earliest convenience when prompted.

If you have questions please contact the CIT HelpDesk at or x6-8555.

Nota bene: This update was originally scheduled for Tuesday, Nov. 4 and was postponed due to the ZCM 10.1.1 deployment. 

Planned Network/Server Changes • Permalink

LanRev 5.0 - Nov. 6

By Rick DeVries

CIT will be upgrading LanRev on campus Mac workstations beginning Nov. 6. LanRev is the desktop tool CIT uses to manage Mac computers.

Installation will be done “silently” with no interruption to the user.

If you have questions or concerns please contact the CIT HelpDesk at or x6-8555.

Desktop Software Changes • Permalink

Symantec Endpoint Upgrade - Nov. 11

Tuesday, November 11, 2008

By Rick DeVries

Affected Software: Symantec Antivirus version 10 and earlier. Windows platform.
Target Audience: Faculty & Staff computers. Smart Classrooms.

CIT will begin deploying an upgrade to Symantec Endpoint to Windows workstations beginning on Nov. 11. Users will be prompted and will be given an opportunity to defer (opt-out) installation up to 5 times. After that the update will be installed without the ability to opt-out. The upgrade will take approximately 15 minutes to install and will require a reboot of the computer when the installation is complete.

During the installation the user will see several messages on the screen about Symantec files being out of date. These messages can be ignored during the installation. Symantec will update to the most current definition files at the completion of the installation.

CIT encourages users to install Symantec Endpoint at their earliest convenience when prompted.

If you have questions or concerns please contact the CIT HelpDesk at or x6-8555.

Desktop Software Changes • Permalink

Firefox 3 Upgrade (Mac) - Nov. 13

Thursday, November 13, 2008

By Rick DeVries

Affected Software: Firefox 2 (all versions). Mac platform.
Target Audience: Faculty & Staff computers. Smart Classrooms.

Firefox has released version 3 of its browser and has announced it will discontinue to support for earlier versions in December 2008. CIT will deploy Firefox to Mac workstations beginning on Nov. 13.

Installation of Firefox 3 will happen automatically with no interaction or disruption to the user. Information about the new version of Firefox is available on-line at http://www.mozilla.com/en-US/firefox/features/

If you have questions or concerns please contact the CIT HelpDesk at or x6-8555.

Desktop Software Changes • Permalink

Apple iLife 8.3.1 Update - Nov. 13

By Rick DeVries

Affected Software: Apple iLife
Target Audience: All Mac computers

Apple has released a security update for iLife Support (version 8.3.1). CIT will deploy this update to Mac workstations beginning on Nov. 13. The update will be installed silently with no interaction or disruption to the user.

Information is also posted to the Apple Security Updates web site: http://support.apple.com/kb/HT1222

Please contact the HelpDesk at or x6-8555 if you have questions or concerns.

Desktop Software Changes • Permalink

Flash Reader 10.0.12.36 - Nov. 18

Tuesday, November 18, 2008

By Rick DeVries

Affected Software: Adobe Flash Reader version 10.0.12.35 and earlier. Mac platform.
Target Audience: Faculty & Staff computers. Smart Classrooms.

Adobe has issued a security update for the Flash Reader. CIT will deploy Flash 10.0.12.36 to all campus Mac computers beginning Nov. 18. This will be a “silent” install with no interaction with the user. No reboot will be necessary.

Since this a version upgrade (from version 9 to version 10) CIT will do extended testing before deploying to campus.

Please contact the CIT HelpDesk at or x6-8555 if you have questions or concerns. 

Desktop Software Changes • Permalink
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