Monday, September 08, 2008

What’s it like to be a…Human Relations/Labor Relations Manager?

My actual position is: HR/Labor Relations Manager and I am also responsible for Safety and Hourly Employment activities.

What does a normal day look like?
Up at 4:30 a.m., drive to work at 5:30 a.m., thank the Good Lord for all of His blessings and another wonderful day. To work by 6:00 a.m., get coffee and fire up laptop, check Lotus Notes, voice mail and then start my day. No two days are the same, what happens from 6:30 a.m. – 4:00 p.m. just depends… When you are in the “People Business” you have to just roll with it. Being in HR/LR, your customer is anyone who walks through the door with an issue or problem. It is important to welcome them and focus all of your attention on them and their issues. You must make them feel they are the most important person at that moment. Be positive, calm and polite. The phone, the computer and others at the door can all wait. Always remember to try and walk in the other person’s shoes to try and understand their issues or perspectives.

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Posted by Bonnie Speyers on 09/08 at 01:39 PM
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