Tuesday, September 30, 2008

What’s it like to be a….Retail Manager?

My job title is: In Store Lingo—-Executive Team Lead/Guest Experience
In English: Assistant Store Manager in charge of guest experience

What does a normal day look like? Is it consistent throughout the year? If you’ve had this position for a while, how have things changed?

My job does not have a “normal” day. My peers and I rotate on what we call an LOD or Leader on Duty shift. This means I am in charge of the entire store and what takes place that day. I am in charge of how it looks, responding to guest complaints and compliments, driving sales and credit conversion, as well as making sure my team shows up to work and is having a fun yet productive day.

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Posted by Bonnie Speyers on 09/30 at 02:40 PM
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Monday, September 22, 2008

What’s it like to be a…Horticulture Therapy Program Manager?

My actual position is: Horticultural Therapist – I DO it, not just manage it. I also manage – motivate and encourage – volunteers.

What does a normal day look like? Is it consistent throughout the year? If you’ve had this position for a while, how have things changed? 
There is no normal day.  Every day is full of surprises because the 24 female alcohol and drug rehab clients have multiple diagnoses, including mental health issues.  They are young in terms of development, angry, ashamed, and reactive.  HT is activity driven – the activities will vary by week and season.  In the setting with veterans, each day is different because the clients are different day to day in terms of pain, fears, medical concerns, and the “mood” of the facility which varies day to day. 

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Posted by Bonnie Speyers on 09/22 at 03:55 PM
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Monday, September 08, 2008

What’s it like to be a…Personal Trainer?

What does a normal day look like? Is it consistent throughout the year? If you’ve had this position for a while, how have things changed?
The life of a personal trainer changes from day to day depending on the time of the year, the day of the week, and also the responsibilities you have for the day.  Summers for personal trainers can often be slow due to the nice weather and summer vacations.  During the fall the gym picks up and people are more into being fit for the next few months to come (which makes no sense to me when you’re all covered up in the fall and winter).
On a normal day I will arrive at the gym 15 minutes before my first client.  When I arrive, I normally check the client’s file to go over what we did during the last session and plan for the next one.  For the most part, you know what you’re going to do with the client but you need to get it down on paper so the workout has a flow to it.  The times when your clients schedule their training sessions will determine if you have breaks in your day or if you’re seeing people back to back.
During down time you can workout, run errands, or just prep for the next client. 

On some days the trainers are required to work on the floor at the gym, doing a variety of tasks.  Things like cleaning the gym and equipment, assisting others, and just hanging out in the gym for help if needed.

Now when I first started out at the gym, my biggest thing was trying to meet new people and introduce myself so that people could get to know me.  This was a time for me to show them what I could offer them as a personal trainer.  Once I started working with clients, the people that I trained started to refer clients to me and that is how I get most of my business now.  As times goes on, you no longer work on the floor as often due the fact that most of your time spend at the gym is with clients. 

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Posted by Bonnie Speyers on 09/08 at 01:56 PM
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What’s it like to be a…Human Relations/Labor Relations Manager?

My actual position is: HR/Labor Relations Manager and I am also responsible for Safety and Hourly Employment activities.

What does a normal day look like?
Up at 4:30 a.m., drive to work at 5:30 a.m., thank the Good Lord for all of His blessings and another wonderful day. To work by 6:00 a.m., get coffee and fire up laptop, check Lotus Notes, voice mail and then start my day. No two days are the same, what happens from 6:30 a.m. – 4:00 p.m. just depends… When you are in the “People Business” you have to just roll with it. Being in HR/LR, your customer is anyone who walks through the door with an issue or problem. It is important to welcome them and focus all of your attention on them and their issues. You must make them feel they are the most important person at that moment. Be positive, calm and polite. The phone, the computer and others at the door can all wait. Always remember to try and walk in the other person’s shoes to try and understand their issues or perspectives.

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Posted by Bonnie Speyers on 09/08 at 01:39 PM
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Tuesday, September 02, 2008

What’s it like to be a….School Social Worker?

What does a normal day look like? Is it consistent throughout the year? If you’ve had this position for a while, how have things changed?
A normal day for me consists of seeing kids in the school setting who need counseling services for social and emotional concerns or behavioral problems. I also meet with teachers on a regular basis to talk about concerns they have regarding students.  I then can offer suggestions and a variety of accommodations and modifications that the teacher can make in their classroom to help that student be more successful. I also spend a large amount of time attending IEP meetings for students who require special education services.

School social work has changed over the years in the sense that school social workers are not pulling kids out on a regular basis from class for counseling sessions. We are now looking to work collaboratively with teachers in the classroom setting to help their students be successful within their learning environment without having to be removed from class for long periods of time.

School social workers also need to be extremely proficient and up to date with the latest special education initiatives and laws as a large part of your role is leading and facilitating IEP meetings for special education students. At these meetings, you help the special education team decide which services are most appropriate for the student in the school setting to best help them be academically and socially successful. 

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Posted by Bonnie Speyers on 09/02 at 10:49 AM
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What’s it like to be a ...Water Treatment Engineer?

My job title is:
Leadership Program Associate

My actual position is:
Manager Trainee, Water Treatment Engineer. I also occasionally help with sales of specialty water treatment chemicals and capital (water treatment) equipment.

What does a normal day look like? Is it consistent throughout the year? If you’ve had this position for a while, how have things changed?

Writing reports, running tests on water, meeting with customers.  It’s pretty consistent throughout the year.  I’ve had this position for almost 21 months and continue to pick up more and more responsibility in dealing with customers.

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Posted by Bonnie Speyers on 09/02 at 10:25 AM
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