Service Level Agreements - PDA

The Calvin College Information Technology provides basic installation and synchronization support for specific brands and models of PDAs when connected to Calvin-owned computers. Any PDA not included in the list is considered unsupported.

If you have a newer model PDA or are looking to purchase a new PDA, please contact the HelpDesk to verify that the device is compatible with Calvin's PDA synchronization software.

To receive help with any PDA supported hardware/software/feature please consult our PDA Support Page or call the HelpDesk at x6-8555.

Supported:

Supported PDAs

Palm

Dell

HP

Palm m125
Palm m130
Palm m500
Palm m515
Palm i705
Zire
Zire 21
Zire 31
Zire 71
Zire 72
Palm Z22
Tungsten W
Tungsten E
Tungsten E2
Tungsten C
Tungsten T
Tungsten T2
Tungsten T3
Tungsten T5
Palm TX
LifeDrive

Axim x3
Axim x5
Axim x30
Axim x50
Axim x50v

HP iPAQ (following models)
h2200 series (h2210 & h2215)
h3900 series (h3950, h3955, h3970, & h3975)
h4100 series (h4150 & h4155)
h4300 series (h4350 & h4355)
h5150
h5400 series (h5450 & h5455)
h5500 series (h5550 & h5555)
hx2411 (PocketPC 2003 only)

Supported PDA Software

  • GroupWise PDA Connect (Sync software for GroupWise)
  • Microsoft Active Sync
  • Palm Hot Sync

Supported PDA Functions

  • Calendar appointments for GroupWise
  • Contact (address book) items for GroupWise
  • Task items for GroupWise
  • Notes for GroupWise

Supported Peripherals/Accessories

The HelpDesk does not support any peripherals/accessoried for any PDA.