Overview

Conference
Call Forwarding All Calls
Call Pickup and Directed Call Pickup
Hold
Last Number Dialed (Redial)
Directory
Display, Softkeys and Control Buttons
Other Softkeys Features
Internal Auto Answer
Select Ring
Send All Calls
Speakerphone
Stored Number
Test
Timer
Transfer

 

Conference

To add another party to a call:

1. Press <Conf>. [dial tone]
   
2. Dial the number of the new party and wait for an answer.
   
3. When you are ready to add the new person to the conference call, press <Conf> again.
   
4. To establish additional conference connections, repeat Steps 1 through 3.

Add the call on hold to another call to which you are connected:

1. Press <Conf>. [dial tone]
   
2. Press the call appearance button of the call on hold.
   
3. Press <Conf> again.

To drop the last party added to a conference call, press one of the following:

• the Menu button and then the softkey below Drop (if available).
  
• <Drop> (if administered).
  

go to top

Call Forwarding All Calls

To temporarily redirect all calls:

1. Do one of the follwowing:
   • Press the Menu button and then the softkey below CFrwd (if available).
     
   • Press <Call Fwd> (if administered).
     
   • Dial the Call Forward code #2 while off-hook.
2. Dial the extension or phone number where calls are to be sent.
   
3. Hang up.

To cancel Call Forwarding, do one of the following:

• Press the Menu button and then the softkey below CFrwd (if available) while on-hook.
  
• Press <Call Fwd> while on-hook.
  
• Dial the Call Forward Cancel code #2 while off-hook.
  [confirmation tone]
  

go to top

Call Pickup and Directed Call Pickup

To answer a call placed to your pickup group when your phone is idle, do one of the following:

• Press the Menu button and then the softkey below CPkUp (if available).
  
• Press <Call Pickup> (if administered).
  
• Dial the Call Pickup code *7.

To pick up a call directly for someone in your office:

1. Do one of the following:
   • Press <Dir Call PkUp>.
     
   • Dial the Directed Call Pickup code.
     
2. Dial the extension of the ringing telephone.
   

go to top

Hold

To put a call on hold, press <Hold>.

To return to the call on hold, press the call appearance button of the call on hold.

To answer a new call while active on another:

1. Press <Hold>.
   
2. Press the call appearance button of the incoming call.
   

go to top

Last Number Dialed (Redial)

To automatically redial the last number dialed, press <Redial>.

go to top

Directory

To search the directory for a name:

1. Press one of the following:
   • the Menu button and then the softkey below Dir (if available).
     
   • <Directory> (if administered).
     
2. Key in the selected name using the dial pad: last name, asterisk (*), first name or initial.
   
3. Press the Next button for each successive directory name you wish to see.
   
4. To search for a new name, press the softkey below Dir or press <Directory> and go through the above sequence again.
   
5. When you are ready to exit the directory, press the Exit button.

To place a call to the name displayed on the directory:

1. Pick up the handset.
   
2. While the name is shown, press <Call Display> (if administered).

go to top

Display, Softkeys, and Control Buttons

To enter softkey mode:

The softkeys are the four unlabeled round keys located directly below the display. The four round display control buttons, labeled Menu, Exit, Prev, and Next are located under the softkeys.

There are three separate feature option screens. Each of these screens allows you to select from four different features.

You can enter Softkey Mode by pressing the Display Control button labeled Menu. The following is an example of a softkey feature menu screen:

Dir Drop HFAns Timer

The top line of each softkey feature menu screen shows you the status of each feature. An arrow appears above the feature name or abbreviation if that feature is active. If there is no arrow above the feature, the feature is not active.

The second line on each softkey feature menu screen shows the features you can access. To use any of these features, you must press the softkey below the feature name or abbreviation. For example, on the feature option screen shown above, you can access the System Directory by pressing the softkey below Dir (the System Directory feature). If you want to drop the last person added to a conference call, press the softkey below Drop.

To see the next set of four features, press the display control button labeled Next; to move back a screen, press the display control button labeled Prev. Press the Next or Prev button until the feature you want to use appears on the second line. The following flowchart shows the default features for the three feature option screens. These are the twelve softkey features available when the telephone is shipped from the factory.

Dir	Drop	HFAns	Timer
PCall	AutCB	Prog	Pause
LWC	RngOf	BtnVu	Admin

Press the Exit button at any time to exit Softkey Mode and return to Normal Mode.

go to top

Other Softkey Features

There are twelve default softkey features that can be accessed with the softkeys when your telephone is initially installed. However, the system manager may substitute other softkey features in their place. The following table is a list of some of these alternate features and the feature abbreviation associated with each.

Abbreviation	Feature
Acct	Account Code Entry
AD	Abbreviated Dialing buttons (can be multiple buttons)
CFrwd	Call Forwarding All Calls
CPark	Call Park
CPkUp	Call Pickup
CnLWC	Cancel Leave Word Calling
Cnslt	Consult
Count ACD	Stroke Count (can be up to 10 buttons)
Dpkup	Directed Call Pickup
Excl	Manual Exclusion
GrpPg	Group Paging
IAuto	Automatic Intercom
IDial	Dial Intercom
Inspt	Inspect
Mark AD	Special Function Mark
Park	Call Park to other Extensions
SAC	Send All Calls
SFunc	Abbreviated Dialed Special Function
Spres	Abbreviated Dialing Suppress
Stats ACD	Agent Statistics
Stop	Abbreviation Dialing Stop/Indefinite Wait
Wait AD	Special Function Wait

go to top

Internal Auto Answer

To automatically answer incoming internal calls:

1. Press the Menu button, then the softkey below HFAns (if available) or press <IAA> (if administered).
   
2. When you no longer want to have internal calls answered automatically, press the softkey below HFAns or press <IAA>.

go to top

Select Ring

To select a personalized ringing pattern:

1. Press <Conf> while on-hook.
   
2. Continue to press (and then release) <Conf> to cycle through all eight ringing patterns.
   
3. If you want to save the ringing pattern currently being played, do not press <Conf> anymore. You hear the selected ringing pattern two more times, then it is automatically saved.
   
4. Wait for the confirmation tone to sound.
   

go to top

Send All Calls

To send all calls (except priority calls) to coverage, there are three options:

1. Press the Menu button and then the softkey below SAC (if available) while on-hook.
   
2. Press <Send Calls> while on-hook.
   
3. Dial the Send All Calls code #3 while on-hook.
   

The confirmation tone will sound after a successful change.

To cancel Send All Calls, simply repeat the step taken above.

go to top

Speakerphone

To place or answer a call using the speakerphone:

1. Press <Spkr>.
   
2. Place or answer a call, or access the selected feature.
   
3. Adjust the speakerphone volume if necessary.

To change from the speakerphone to the handset, pick up the handset and talk.

To change from the handset to the speakerphone:

1. Press <Spkr>.
   
2. Hang up the handset within 10 seconds.

To prevent the other party from hearing you, press <Mute>. Press again to resume speaking.

To end a call when using the speakerphone, press <Spkr> again.

To use the handset and speakerphone simultaneously, press <Spkr> while you are active on the handset.

go to top

Stored Number

To view a number stored as a list item:

1. Press the Menu button and then the softkey below BtnVu (if available) or press <View>.
   
2. Press the selected <Pers List>, <Grp List>, or <Sys List> or dial the appropriate Abbreviated Dialing List code:
   
   • List 1 #7
     
   • List 2 #8
     
   • List 3 #9
     
3. Dial the selected list item.
   
4. Hang up.
   
5. To return to the Normal Mode, press the Exit button or return to Step 2 to see another stored number.

To view the number or feature on a button, or the last number dialed:

1. Press the Menu button and then the softkey below View (if available) or press <View>.
   
2. Press the selected feature button.
   
3. To return to the Normal Mode display, press the Exit button or return to Step 2 to see another stored number.
   

go to top

Test

To test the lights and display, press and hold <Trnsfr> while on-hook. To end the test, release <Trnsfr>.

go to top

Timer

To view the elapsed time, press the Menu button and then the softkey below Timer (if available) or Press <Timer> (if administered). This exits you from Softkey Mode. Pressing the button again will stop the timer and clear the display.

go to top

Transfer

To send the present call to another number:

1. Press <Trnsfr> while on a call.
2. Dial the number to which the call is to be transferred.
   
3. Remain on the line and announce the call. If the line is busy of there is no answer, return to the call on hold by pressing its call appearance button.
   
4. Press <Trnsfr> again.
   
5. Hang up.
   

go to top