activate
To begin or turn on the operation of a feature.
attendant
The person who handles incoming and outgoing calls at the main console.
AUDIX
Audio Information Exchange, an optional voice mail and message service that
provides coverage for calls to you by recording callers' messages and reporting
Leave Word Calling messages.
coverage
Automatic redirection of calls from an unanswered phone to another phone. The redirection
could be to the extension of a receptionist, secretary, coworker, AUDIX, or
message center. A person who provides coverage is a covering user.
DEFINITY Communications System Generic 1 and Generic 3
DEFINITY Communications System Generic 1 and Generic 3 are communications
systems which transmit and receive voice and data signals for all communications
equipment in a network.
dial pad
The twelve buttons that you use to dial a number and access features.
enhanced list
One of the four types of Abbreviated Dialing lists, programmable only by the
system manager. Contains phone numbers useful to all system members and stores
each of those numbers as a 3-digit list item.
extension
A dialing number of 1 to 5 digits assigned to each telephone connected to your
System 75.
feature
A special telephone function or service, such as Conference, Hold, and Send All
Calls. A fixed feature already appears on your telephone and can be used
immediately. A switch feature can be used only if the telephone is connected
to a DEFINITY Communications System Generic 1, Generic 3, or System 75 and if
the feature has been assigned to your telephone by your system manager.
feature code
A dial code of one, two, or three digits that you use to activate or cancel the operation
of a feature.
group list
One of the four types of Abbreviated Dialing lists, programmable only by the
system manager. Contains phone numbers useful to members of a specific group
and stores each of those numbers as a 2-digit list item.
handset
The handheld part of the telephone that you pick up, talk into, and listen from.
This is sometimes called the receiver.
party
A person who places or receives a call.
personal list
One of the four types of Abbreviated Dialing lists, programmable by the system
manager or by you, the user. Contains phone numbers of your choice, and stores
each of them as a single-digit list item.
personal list item
One of the 10 available slots on an Abbreviated Dialing personal list. The first
nine personal list items are given digits 1 to 9, with 0 for the tenth item.
phone features
Those telephone features that you can use immediately, regardless of the communications
system to which your telephone is connected.
pickup group
A group of telephone users who can answer calls for each other through the Call
Pickup feature. Group members are determined by the system manager and are usually
located in the same work area or perform similar job functions.
priority call
An important or urgent call that sends a special 3-burst ring.
program/reprogram
To use your dial pad to assign a phone number to a personal list item for Abbreviated
Dialing.
retrieve
To collect telephone messages with the Message or Voice Message Retrieval features.
(Also, with Call Park, to resume a call from an extension other than the one
where the call was first placed or received.)
ringer
The device that produces the electronic ringing sound in your telephone.
stored number
A phone number that has been programmed and stored as a one, two, or three-digit list
item for use with Abbreviated Dialing. It can be a complete or partial phone
number, an extension number, or a trunk or feature code. Once programmed, a
number can be accessed by first dialing the list, then the list item digit(s)
under which it is stored.
switch
The device that makes connections for all voice and data calls for a network,
and also contains software for features. Also known as a system, switching system,
or ECS (Enterprise Communications Server). (Your switch is a Lucent Technologies
System 75.)
switch features
Those features that you can use only if your telephone is connected to a System
75, DEFINITY Communications System Generic 1 or Generic 3 switching system.
system list
One of the four types of Abbreviated Dialing lists; programmable only by the
system manager. Contains phone numbers helpful to all system users, and stores
each of those numbers as a 2-digit list item.
system manager
The person responsible for specifying and managing the operation of features
for all the voice and data equipment in your network.
System 75
System 75, like DEFINITY Communications System Generic 1 and Generic 3, is communications
systems which transmits and receives voice and data signals for all communications
equipment in a network.
trunk
A telecommunications channel between your System 75 and the local or long distance
calling network. Trunks of the same kind connecting to the same end points are
assigned to the same trunk group.
trunk code
A dial code of one, two, or three digits that you dial to access a trunk group to place
an outside call.
