The need for 24/7 access to our servers is becoming more and more necessary; however, routine maintenance and upgrades are also necessary for all of our network and network servers.
To assist in planning, we have established weekly maintenance times for each of the following systems.
PLEASE DO NOT run any processes or access systems during their scheduled maintenance times. We will keep the following Website (www.calvin.edu/go/it-maintenance) updated with the schedule for the week. CIT-Alerts will not be sent out unless we are doing something outside of these agreed upon downtimes or where we have indicated we will send notification.
| System | Maintenance Times |
Notice |
Administrative Systems (Datatel, Colleague, Benefactor, Abacus) |
** 8 am Sunday – 8 pm, Sundays, only as needed.
|
We will provide 24-48 hours notice when taking down our administrative servers. |
| Novell and GroupWise | ** 8 am Sunday – 8 pm, Sundays, only as needed. Note: When needed, we will also use one day of the Christmas week to perform necessary upgrades or maintenance. |
We will continue to provide 24-48 hours notice when taking down our Novell/ GroupWise servers. |
| KnightVision | ** 5:00 am to 7:30 am, Thursdays | When a longer down time is required, we will provide 24-48 hours notice. |
| Linux and Windows Servers | ** 5:00 am to 7:30 am, Thursdays |
When a longer down time is required, we will provide 24-48 hours notice. |
| Networking and Internet Infrastructure (including the wireless system) | ** 5:00 am to 7:30 am, Thursdays | No additional notice. |
| Telephone Voice-mail | ** None: No weekly schedule required |
We will provide 24-48 hours notice when taking down the telephone/ voice-mail service. |
CIT Internal Use Only |
||
| VMWARE Infrastructure | ** None: No weekly schedule required | When maintenance is required, affected users will be contacted. This is typically CIT employees only. |
** NOTE: We reserve the right, to take down any of our infrastructure or servers as needed for emergency situations. As much notice as possible will be provided.