E-mail: Faculty & Staff

CIT supports Novell GroupWise for faculty and staff as their e-mail, calendaring, task management, and contact management system.

How do I get an account?

Most faculty and staff automatically receive a GroupWise e-mail account when they start working for Calvin. Click here for an accounts overview. If you do not have a GroupWise e-mail account, your supervisor can request one for you. If you have questions about your GroupWise account please contact the CIT HelpDesk at helpdesk@calvin.edu or call 6-8555.

How do I access GroupWise from on-campus?

Windows:
Start > Programs > Novell GroupWise > GroupWise

Mac:
Click on the GroupWise icon in your dock or load the Finder > Applications > GroupWise

Web (any computer with Internet access):
http://gwise.calvin.edu

Can I change my e-mail address?

You have been assigned a unique e-mail address along with one default e-mail alias. You can select a third e-mail alias by clicking here. Your secondary alias is also available from this window.

How do I change my GroupWise password?

Your GroupWise account uses your Calvin username and passphrase. Click here to change your passphrase or click here for more information about your Calvin passphrase.

How do I access GroupWise on my phone or mobile device?

GWSync uses the Novell Data Synchronizer to sync your GroupWise account data to your phone or other mobile device. With GWSync, you can browse, send, and receive email, and have access to your GroupWise address book and cabinet folders as well as your calendar and appointments.

GWSync allows you to access all of your personal GroupWise account data on your mobile device. Shared folders, shared address books, and proxy functionality are not available via GWSync.

>> Click here for more info and setup instructions

How do I install the GroupWise client at home?

You can install the latest GroupWise client on your personal Mac or PC. CIT provides basic installation instructions but is not able to provide support for personal computers. Click here for installation instructions.

Can I use a third party e-mail client to access my GroupWise account?

Yes. CIT strongly recommends using IMAP rather than POP3. Click here to configure your third party e-mail client to read your GroupWise e-mail.

What are the size limitations on my GroupWise mailbox?

As part of our plan to control the cost associated with file server storage CIT implemented a size limitation of 500 MB on your GroupWise file server storage space.

What is the size limitations on my file attachments?

100MB is the largest email that you can send (all attachments included together).

What file types are restricted as attachments?

You cannnot receive emails with files containing the following extensions: bat, cmd, com, cpl, exe, pif, rar, scr, vbs. If necessary have the sender change the file extension before sending the file to you and then you can rename it back.

What happens if I exceed my mailbox size?

When you get close to your mailbox size limit you'll see a Mailbox Storage Size Warning window every time you send e-mail.

Once you are over the limit you will receive a similar message says you are no longer able to send messages. You need to reduce your mailbox size before you can send items.

What's an easy way to reduce my mailbox size?

The most obvious way to reduce the size of your GroupWise mailbox is to delete items. If you multiple items to delete you can select them by clicking on the first item, holding down the <SHIFT> key, and then clicking the last item. All items in-between will also be selected. Then simply press <DELETE> on the keyboard. Holding down the <CTRL> key lets you select multiple items that are not together in the list.

Mailbox Storage Size Information Window

Although using delete is the easiest way, you can also use the Mailbox Storage Size Information Window. If you put your mouse over the button in the lower-right corner of the GroupWise window, a pop-up window shows you current size information about your mailbox.

If you click the button, a new window opens. In the Mailbox storage Size Information window you can select the folder you want to view and then you can sort mailbox items by size, date, subject, etc., by clicking on the column name.

Once you have the items sorted, double-clicking an item opens it for you to review before deleting.

If you have multiple items to delete you can select them by clicking on the first item, holding down the <SHIFT> key, and then clicking the last item. All items in-between will also be selected. Then simply press <DELETE> on the keyboard. Holding down the <CTRL> key lets you select multiple items that are not together in the list.

Once the files are selected you have the option to Delete or Archive.

Where is my GroupWise archive stored?

All archive locations have been set to H:\groupwise\archive. We selected this location because files stored on network drives are backed up on a regular basis and when you receive a new computer you will have your archive directory available. There is no limit on the archive folder on your H:\ drive. It is part of the overall 20 GB limit on H:\

How do I access GroupWise from off-campus?

To access GroupWise from off-campus go to http://webaccess.calvin.edu.

I'm getting a lot of spam. What can I do?

If you receive a lot of spam and want to further control it, CIT provides the Barracuda Spam Firewall.