E-mail: Faculty & Staff

CIT supports Novell GroupWise for faculty and staff as their e-mail, calendaring, task management, and contact management system.

How do I access GroupWise from on-campus?

Windows:
Start > All Programs > Novell GroupWise > GroupWise

Mac:
Click on the GroupWise icon in your dock or load the Finder > Applications > GroupWise

Web (any computer with Internet access):
http://webaccess.calvin.edu

Can I change my e-mail address?

You have been assigned an e-mail address that corresponds with your unique Calvin username. Your username cannot be changed unless you have gone through a legal name change (contact Human Resources and the HelpDesk if this is the case). You have also been assigned one default e-mail alias first.last@calvin.edu (ex. john.calvin@calvin.edu). You can also select a third e-mail alias. Please contact the HelpDesk if your alias is not working.

How do I change my GroupWise password?

Your GroupWise passphrase is now the same as your Calvin passphrase (the same thing you use to login to the computer, access Novell servers, print, etc). Before you change your passphrase, you might want to read about the requirements and get some advice about what makes a passphrase strong.

What are the size limitations on my GroupWise mailbox?

As part of our plan to control the cost associated with file server storage, CIT implemented a size limitation of 500 MB on your GroupWise file server storage space.

Also, if you are using a third-party e-mail client to access and send Calvin e-mail, once your quota has reached the 90% threshold (the threshold at which GroupWise automatically begins warning), you will not be able to send mail, only receive it.

What is the size limitations on my file attachments?

100MB is the largest email that you can send, which includes all attachments.

What file types are restricted as attachments?

You cannnot receive emails with files containing the following extensions: bat, cmd, com, cpl, exe, pif, rar, scr, vbs. If necessary, have the sender change the file extension before sending the file to you.

What happens if I exceed my mailbox size?

When you get close to your mailbox size limit you'll see a Mailbox Storage Size Warning window every time you send e-mail.

Once you are over the limit you will receive a similar message says you are no longer able to send messages. You will still be able to receive new e-mail and appointments, but you need to reduce your mailbox size before you can send items.

What's an easy way to reduce my mailbox size?

The most obvious way to reduce the size of your GroupWise mailbox is to delete items. If you want to delete multiple items, you can select them by clicking on the first item, holding down the <SHIFT> key, and then clicking the last item. All items in-between will also be selected. Then simply press <DELETE> on the keyboard. Holding down the <CTRL> key lets you select multiple items that are not together in the list.

Mailbox Storage Size Information Window

Although using delete is the easiest way, you can also use the Mailbox Storage Size Information Window. If you put your mouse over the button in the lower-right corner of the GroupWise window, a pop-up window displays current size information about your mailbox.

If you click the button, a new window opens. In the Mailbox storage Size Information window you can select the folder you want to view and then you can sort mailbox items by size, date, subject, etc., by clicking on the column name.

Once you have the items sorted, double-clicking an item opens it for you to review before deleting.

Once the files are selected you have the option to Delete or Archive.

Where is my GroupWise archive stored?

the default GroupWise archive location has been set to H:\groupwise\archive. We selected this location because files stored on network drives are backed up on a regular basis and accessible from any computer on the network. There is no size limit on the archive folder on your H:\ drive (but there is a 20GB size limit on your entire H: drive).

How do I access GroupWise from off-campus?

To access GroupWise from off-campus, go to http://webaccess.calvin.edu.

Can I access GroupWise on my iPad?

There are a few ways to access GroupWise e-mail on an iOS device like an iPad....

The simplest is to use the browser and use WebAccess (load Safari and go to webaccess.calvin.edu). This doesn't require any setup, but might not be the easiest on the eyes since you are logging into e-mail using the web browser.

Another popular way is to use the Mail client that comes with the iPad and have it connect to your GroupWise account. CIT provides the settings you need in order for the Mail application to download and send e-mail from your GroupWise account.

We also have a utility called GWSync. This uses more of our system resources than the previous two options so we do not recommend it for temporary use (those who are borrowing a loaner iPad for a short period of time, or those that need to access e-mail infrequently), however if you plan to access e-mail constantly and/or would like the ability to access your GroupWise calendar as well as e-mail, you may request GWSync.

I'm getting a lot of spam. What can I do?

If you receive a lot of spam and want to further control it, you might be interested in the Barracuda Spam Firewall, provided by Calvin. The spam firewall gives you the control to quarantine and block spam beyond what Calvin is automatically filtering.