Statement of Service
CIT is committed to providing reliable and secure desktop computing capabilities to students, faculty, and staff. CIT strives to provide excellent support in a sustainable manner that is both affordable for the college and effective for campus users.
To this end, CIT establishes standards for desktop computing which meet the varied needs of the campus community.
The objectives for these standards include:
- being "near the front edge" and not "at the bleeding edge" of new technologies
- purchasing hardware from top tier vendors with proven products and reliability
- standardizing on a limited number of models which can more effectively be supported
- keeping the desktop technology current by replacing primary desktop computers every three years
Computer equipment that meets all of CIT's standards receives the highest level of support. Computer equipment that does not meet all of CIT's standards cannot be supported at the highest level. CIT has established seven levels of support for desktop (laptop) computer hardware (details).
Hardware Purchase
CIT is responsible for the purchase of all desktop
computers and printers on campus. This includes Apple iPad tablets. Once the equipment is
purchased an asset management tag will be placed on the computer
by CIT.
Computers and printers are planned for and purchased
via the department's technology budget. Every 3 years CIT re-evaluates
its vendor relationships. Every spring CIT selects two desktop
PC models, two desktop Mac models and 3 laptop models. Information
on the selected models appears each year in The I.T. Connection.
Primary computers are those on faculty and staff
desktops. Currently these primary computers are being replaced
on a 3-year rotation. Secondary computers are a second computer
on a faculty or staff desktop required by the work of that person.
Secondary computers are usually 4th or 5th year machines that
come out of the primary machine replacement cycle. One computer
per employee is the norm; two the exception.
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