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Core IT Services: Accounts & Access

Resources for Supervisors of Student Employees

If you have any questions regarding student workers and their access to technology accounts and resources, please contact the HelpDesk.


Access to department drives and Teams folders

Students automatically have their own Novell account and "H" drive.

Student workers do not automatically have any access to the Denali fileserver, including department drives and Team folders.

If your student worker needs access to a department drive, team folder, and/or other special network access, please complete this additional access request form. It will automatically generate a work order within CIT and both you and the student worker will be notified when the access has been granted. The student will then see the "DEPT (\\Denali) (R:)" in the Computer window on his or her Calvin work computer after logging into Novell. As with faculty and staff, student workers can only see the folders on Denali that they have been granted access to depending on what has been requested.

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Web authoring

If your student worker's duties include updating your department's web site, please complete this additional access request form to request web authoring access to WWW on Glacier\Web. It will automatically generate a work order within CIT and both you and the student worker will be notified when the access has been granted. The student will then see the "WWW (\\Glacier\Web) (R):" in the Computer window on his or her Calvin work computer after logging into Novell. As with faculty and staff, each department is responsible for maintaining their own web site.

If you need to arrange additional training for web authoring, please contact the Digital Studio.

You will need to setup a site definition on the student worker's computer in order to use DreamWeaver for web authoring.

You may request DreamWeaver for the student worker's computer if it is not already available.

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Printing

Student workers should print all work-related materials to department printers. If the department printers do not have the functionality necessary (color, poster size, duplexing, etc), please arrange a print job through Printing Services.

Student workers should not use their personal printing quota for work-related printing. Any printing to "public" computers (lab, classroom, and WebPrint printers) will charge the print job against the student's quota. CIT has no ability to transfer these charges to the department. The best way for a student worker to ensure that they are not printing against their own quota is to make sure that the printer they've selected to print to says "...on FACSTF" and not "on PUB". If the printer name contains PUB then it is considered a "public" printer and will charge the student. CIT holds students repsonsible for reviewing their print quota on a regular basis and promptly reporting any discrepencies to the HelpDesk in a timely fashion.

If there is a special circumstance where a public/lab printer is the only option for a work-related print job, please contact the HelpDesk ahead of time and let us know the username of the student, the printer, and the name of the file he or she will be printing for work.

Faculty and staff automatically have access to all "FACSTF" printers but students do not. If you need your student worker(s) to have access to your department printers, please complete this additional access request form. It will automatically generate a work order within CIT and both you and the student worker will be notified when the access has been granted. Once access has been granted, the student worker may print to your departmental printers and install/reinstall them as necessary from our iPrint page.

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E-mail

Students automatically have a StudentMail (Gmail account). They do not have personal Office 365/Outlook accounts. If your department has one or more accounts for department business or calendaring, access is granted to a student when the "owner" of that account shares the password with the student worker. The student worker should log directly into the account since they will not have the ability to proxy from a personal account. CIT encourages student employees to use the Outlook Web App online rather than the Outlook client (www.calvin.edu/go/webmail)

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Removing access

If you have a student worker that is no longer working for your or your department, please complete the remove access web form. This form will notify CIT that the student is no longer employed and CIT will remove the student's access to any department printers, web sites, and department drives or Teams folders associated with the student's employment in your department. This form is also copied to the Jobshop so that the student's time card can be updated or removed.

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HelpDesk support

Your student worker may contact the HelpDesk for any work-related technology problems or questions. If your student worker may need to contact CIT, please instruct them to give their full name, identify which department they are working for, and be prepared to give the exact building and room location of their computer/workstation. Depending on the nature of the call/request, the HelpDesk may require permission or confirmation from a supervisor before the request can be completed, and may enter the work order dually under the names student worker and the supervisor. Requests for additional access must always be made by the supervisor (the same is true for faculty and staff).

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Other IT resources for student workers

Student workers who are doing work-related projects may use the following resources. These resources are not available for school work or personal projects. You may refer these resources to your student worker if you feel they are of value to work-related training or projects.

  • Digital Studio - The Digital Studio is located on the bottom floor of the Hekman Library off of the main computer lab, between the computer classrooms on the southern wall. Digital Studio hours typically follow the main Library hours. The Digital Studio is availble to help with projects such as audio and video projects or file conversion, advance web design, graphic design, Moodle, scanning (images, slides, and documents), and test scanning (Scantron).
  • Online video tutorials - CIT has access to various web sites that provide extensive video tutorials and training for most of the software applications and operating systems we use at Calvin (Adobe Creative Suite, Microsoft Office, Windows 7, etc). Contact the HelpDesk if you would like to use one of these resources for student worker training.

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Student employment resources outside of CIT