Tuesday, September 08, 2009
CIT services you might not know about
The CIT HelpDesk is the place to start for all of your computer, printer, telephone, and cable television problems or questions. To report a problem or to get help please call the HelpDesk at x6-8555 or send email to helpdesk@calvin.edu.
- Many answers to your questions can be found on the CIT web site. See the A - Z Index of Services.
- An overview of resources for faculty and staff can be found online.
Communications - find out what's happening
- The IT Connection
The I.T. Connection, is an on-line newsletter providing the latest news and events that are happening in Calvin Information Technology that affect the faculty and staff of Calvin College. When The I.T. Connection is published, a link is provided in the Calvin News listserv. - The Hoot
The Hoot is a casual, on-going publication focusing on the topics and issues of the teaching and learning process, especially the use of technology. The Hoot features pedagogical best practices, Calvin faculty highlights, time-saving tips, as well as emerging technologies and other new ideas we pick up along the way. - Maintenance blog
When systems must be updated outside of the Routine Maintenance schedule this blog will be updated with the information.
- Scheduled Routine Maintenance and Upgrades
The need for 24/7 access to our servers is becoming more and more necessary; however, routine maintenance and upgrades are also necessary for all of our network and network servers.To assist in planning, we have established weekly maintenance times for our major systems.
- Alerts
Emergency maintenance and unscheduled down-times are sent out to one or both of the alert email listservs. All faculty and staff are enrolled in the CIT Alert listserv and all students are inrolled in the Student Alert listserv.- CIT-Alert Archive (faculty and staff)
- Student-Alert Archive(students)
On-campus services
- Installing your own printers
Need access to a different college printer? You can install the printer by going to iPrint Secure Printer Setup and following the directions.
- Moving office or changing departments
CIT needs to know before you move to a new office so we can change your phone extension and check to be sure your CIT accounts are correct. Before you move to a new office please read Moving offices and/or changing departments.
- Wireless Access
The CIT HelpDesk provides support for connecting your Windows and MacIntosh computers to our wireless network. We provide online instructions for connecting iPhone or iPod Touch to Calvin's wireless network.
- Test Scanning
CIT offers Calvin faculty a comprehensive exam-scoring and reporting service, using machine-readable "bubble" forms and the NCS examSYSTEM II software. We can return a variety of detailed, reports, which are provided in both printed and HTML formats (the latter being delivered via e-mail). Or, if you chose, we can send the information to you in a comma delimited data file that you can use to create your own reports. Test Scanning
- Teaching and Learning (T&L) services for faculty
CIT's five-member Teaching and Learning team works directly with faculty to support technology in education. The Digital Studio, skills training, and faculty development classes are examples of the Teaching and Learning team's responsibilities. Team members are available to work with faculty in developing KnightVision course content.
Off-campus services
- Accessing GroupWise from off-campus
You can access your GroupWise mailbox from any web browser by going to http://webaccess.calvin.edu. You can also install the GroupWise client on your home computer. - Calvin's Personal Technology Purchase Programs
Calvin CIT works with various technology vendors to offer you discounts on your personal technology hardware and software purchases.
- Accessing your network files from off-campus
You have access to your network files from off-campus access by accessing http://netstorage.calvin.edu.
