Monday, October 24, 2011




Windows 7 64-bit PCs to receive large update Service Pack 1 Wednesday, October 26

ALERT: PC-Windows 7 Service Pack 1 update Wednesday, October 26, 2011
Outage Type: Planned/ Informational
This affects: All campus owned PC computers running Windows 7 that do not already have Service Pack 1

Beginning Wednesday, October 26, CIT will be pushing a mandatory update to all PCs running Windows 7 64-bit that do not currently have Service Pack 1 installed. This does not apply to any Mac computers or PC computers running Windows XP or Windows 7 32-bit. About 500 computers will be receiving this update which is being released beginning Wednesday, October 26, and will continue over the next few days from 8am-5pm.

**Who is getting this update?**

This update *only* applies to PCs running Windows 7 64-bit. This update does not apply to Mac computers or PC computers with Windows XP or Windows 7 32-bit (Service Pack 1 was already built into CIT's 32-bit Windows 7). To determine what operating system you have and whether or not you will be receiving this update, click your Start button and then right click on Computer on the right side of the menu and choose Properties. If your "Windows Edition" says d"Windows 7 Enterprise" but does not say "Service Pack 1" below the copyright information, then you do not currently have Service Pack 1 and will be receiving the mandatory update starting Wednesday. If your computer has Windows XP (which should say "Service Pack 3") or has Windows 7 but already says "Service Pack 1" you will not receive the update. CLICK HERE for an example.

**Why is CIT pushing this update?**

"Service Packs" are large Windows updates provided by Microsoft that make a system more reliable and more secure. Microsoft typically issues a Service Pack for each supported operating system every few years. Before incorporating a new Service Pack into the operating systems used on Calvin computers, CIT thoroughly tests each Service Pack for compatibility and stability within the Calvin computing environment.

CLICK HERE for more info on Service Packs.

**What will the update involve?**

Because this is a large update, you should expect it to take about an hour. You will receive an initial prompt when the update is going to begin. You may continue to use your computer while the update is running, but you may notice significant decreases in speed and performance while the update is running. This is a "silent" installation, meaning you will not be prompted during the update once it begins. Please do not shut down or logout while the update is running. When the installation is complete, you will receive a prompt stating that the computer will reboot in three minutes. This reboot cannot be delayed. Please save your work during the three minutes and allow the computer to reboot. When the computer turns back on, it will run through a series of Windows configurations for about 20 minutes. You should see a blue screen indicating the status of the configuration as a percentage. When the Service Pack 1 update is complete, you will see the normal Novell login screen. At this time you may login and use your computer as normal.

If you have any questions or concerns, please contact the HelpDesk by calling 6-8555 or e-mailing helpdesk@calvin.edu.