Tuesday, December 18, 2007




CIT Holiday FAQ

The college, including CIT and the HelpDesk, will close for business at 4:30 PM on Friday, December 21, 2007. We will will be open on Monday, December 31 from 8:00 AM - 4:30 PM. We will be closed Tuesday, January 1 and re-open Wednesday, January 2, 2008 with our regular 7:30 AM - 5:00 PM hours.

Will the HelpDesk be monitoring their email or voicemail messages?
No, the HelpDesk will be closed during that week. However, if a CIT service goes down, CIT staff will automatically be notified and will work to resolve these issues.

What happens if my GroupWise mailbox fills up and is above the 300 MB quota?
If your mailbox gets above the 300 MB limit you will continue to receive email but will not be able to send email until you clean out your mailbox. You cannot archive email from Web Access. To reduce the size of your mailbox using Web Access, you can delete email, delete sent mail, and clean out your GroupWise trash.

Will all network services be available during the break? (KnightVision, grading, rosters, GroupWise email, GroupWise WebAccess, Netstorage, network access)
On Wednesday, Dec. 26, we will be patching all of the Novell servers. This means you will not have access to your network files, printing, and GroupWise, including GroupWise web access. These servers will be down from 8:00 a.m. - 3:00 p.m.

From off-campus you can access your Novell account by going to http://netstorage.calvin.edu. Instructions for using NetStorage. You can access GroupWise by going to http://gwise.calvin.edu

What should I do with my computer, printer, fax machine and other electrical appliances?
To conserve electricity, please be sure that your computer and monitor are turned off before you leave for the holiday. Photocopy machines, coffee pots and other electrical appliances should also be turned off.
NOTE: Printers and Fax machines should be left ON. Printers will go into power save mode.

Will CIT be doing any inventory during this time?
No, CIT will only conduct the inventory during normal business hours.


Novell access unavailable on Wednesday, Dec. 26 from 8:00 AM - 3:00 PM

On Wednesday, Dec. 26, we will be patching all of the Novell servers. This means you will not have access to your network files, printing, and GroupWise, including GroupWise web access. These servers will be down from 8:00 AM - 3:00 PM.

Interested in using the Clickers Higher Ed. model in your Spring 2008 class?

If you are interested in using the Clickers Higher Ed. model for Spring 2008, please contact CIT's Teaching & Learning representative, Krista Spahr (kls5@calvin.edu or x6-6819) by Thursday, January 3 at noon. Because it takes at least two weeks for the Campus Store to receive the clickers from the vendor, we need to place the order by Friday, January 4.

Higher Ed. Model: Students purchase their clicker at the bookstore, and can use the clickers in multiple classes for the duration of their time spent here at Calvin. Instructors can easily upload scores into the KV grade book.

Bagged set: Instructors can check out a bagged set of clickers from Teaching & Learning to use in an individual class.

For more information about the clickers, see The I.T. Connection article "Oh clickers... how I love thee--let me count the ways"