Index of Services

Calvin Information Technology provides computing, printing, telephone and
cable television services to the Calvin College community.

Resources for: Students | Faculty & Staff | Alumni & Visitors | Admitted Students

A B C D E F G H I J K L M N O P Q R S T U V W XYZ

A	Abacus SSH2 Academic Instructional Resources (Teaching and Learning) CIT's Teaching and Learning Team offers a wide-array of technology resources to faculty. Access to technology resources Access to Calvin's network for alumni, visitors, and conference guests Accounts/Access for: The CIT accounts that you receive depend on your role at Calvin. All faculty, staff, and students receive a Novell account, a KnightVision account, and an e-mail account. faculty, staff services overview students services overview Accounts for graduating seniors Account Requests Request accounts for new employees (this includes phones, computer accounts, etc.) Request additional access for current faculty, staff or students Request a department change for an existing college employee Remove access for a student employee Access to Novell files using Netstorage Novell NetStorage provides Internet access to files stored on Calvin's Novell network for students, faculty, and staff. That means you can access your network files from any Web browser. Adobe Dreamweaver & Fireworks Alerts Emergency maintenance notifications are sent out to one or both of the alert e-mail listservs. CIT-Alert Archive Student-Alert Archive Aliases (faculty and staff) Archive (GroupWise e-mail for faculty and staff) Audix (voice-mail for faculty and staff) top

B	Barracuda, Calvin's spam firewall (GroupWise users only) Benefactor (Datatel) Benefactor new account Bess Filter (submit block/unblock request) Budget planning process for technology services Calvin College provides funding for desktop computers and software through the Academic Technology Budget and the Administrative Technology Budget. These are centralized budgets, managed by CIT, that provide funding for both administrative and academic technology needs. This includes technology in public and departmental computer labs as well as Smart Classrooms. top

C	Calvin's personal technology purchase program Calvin CIT works with various technology vendors to offer you discounts for personal technology purchases. In order to be eligible for these discounts you must be a current Calvin faculty, staff, student, or admitted student. Calvin Guest (wireless access for guests) Calvin Students (wireless access for students) Calvin Wireless (wireless access for faculty and staff) Cell Phones (purchasing for faculty and staff) CIT Organizational Chart CIT Staff Clickers (Classroom Performance System) - Windows/PC Colleague (Datatel) Colleague new account Computer equipment disposal guidelines Calvin Information Technology (CIT) has established guidelines for disposal of used computer equipment. Recycle old personal computers/monitors Calvin does not provide recycle service for personal computers and monitors. Computing Facilities Students enjoy access to over 800 computers in campus labs and classrooms. Each residence hall complex has a lab that is open 24x7. Many classrooms are equipped with computers, projection, VCRs and DVD players for teaching and student presentation. Many technology-equipped teaching labs and classrooms are available in academic departments Confidential printing to an MFD top

D	Datatel UI Learn how to use Datatel's User Interface (UI) with Benefactor or Colleague. This shows you how to accomplish various tasks, such as logging in, navigating through forms (previously knows as screens), and using the new buttons. Datatel new account Digital Studio An innovative technology facility designed to assist you with all your technology needs from scanning and image editing to video editing and Web design. Digital CATV (maintained by Audio Visual) Disposal of used IT equipment Distiller - converting a file to PDF format top

E	e-mail Faculty/Staff (GroupWise) (faculty and staff) e-mail aliases (faculty and staff) Configuring your POP 3/IMAP client to read your ursa/unix mail (faculty and staff) Spam Firewall (Barracuda) (faculty and staff) Students (StudentMail) e-mailing Lists (using Majordomo) Basics of using e-mail ing lists (with how to subscribe to lists on campus) Managing a Majordomo mailing list Request a Majordomo Mailing List (Listserv) Encryption of laptops top

F	Facilities

G	GroupWise (faculty and staff e-mail)

H	Hard drive encryption of laptops Hardware Calvin supports both Windows and Mac computers for faculty, staff, and student use. Office computers are refreshed on a 3-year rotation. CIT also provides and supports printers, and telephones. Purchase Hardware Desktop Computer System Care Tips Laptop Computer System Care Tips Using a laptop Discounts on purchasing personal computer hardware HelpDesk The goal of the HelpDesk is to provide the Calvin community with timely, knowledgeable, and accurate solutions to hardware, software, cable television and telecommunications needs. All of Calvin's HelpDesk staff are certified as Analysts by the HelpDesk Institute. Home purchase programs (purchasing technology equipment and software for home use) The Hoot A blog—or on-going, virtual publication—for Calvin faculty and instructors, featuring pedagogical best practices, faculty highlights, timesaving tips and ideas, and much more. Stay in the loop with The Hoot! top

I	infoXpress stations InfoXpress (public-access Internet and e-mail) stations are available at various locations across campus. ImageNow new account Insight Insight is a program used in computer classrooms to manage and control student computer activities. This program gives the instructor the option to monitor Web browsing and supervise student progress. User guide Insight Lab Demo Teacher Instruction iPhone or iPod Touch - Connecting to Calvin's network ITC (The Information Technology Center - main student computer lab) top

J

K	KnightVision KnightVision is Calvin’s eCommunity, an online environment that brings together academic communities, announcements, social activities, student discussion boards, student organizations, course registration, course material, and more in an easy-to-use format. top

L	Laptop (Using your laptop computer) Learning Tools The Teaching & Learning team continually explores and develops new technologies that you can use in your course and organization to enhance learning and participation. Listsesrv (See mailing lists) top

M	Mailing Lists using Majordomo (listserv) Basics of using e-mailing lists (with how to subscribe to lists on campus) Managing a Majordomo mailing list Request a Majordomo Mailing List (Listserv) Maintenance Schedule Maintenance Blog When systems must be updated outside of the Routine Maintenance schedule this this blog will be updated with the information. Scheduled Routine Maintenance and Upgrades The need for 24/7 access to our servers is becoming more and more necessary; however, routine maintenance and upgrades are also necessary for all of our network and network servers.To assist in planning, we have established weekly maintenance times for our major systems. Microsoft Products Microsoft Office Setting the monitor resolution for PowerPoint Purchase Microsoft products Moving Offices top

N	Netstorage Novell NetStorage provides Internet access to files stored on Calvin's Novell network for students, faculty, and staff. That means you can access your network files from any Web browser. Network Maintenance (See Maintenance Schedule) New Account Requests New Computer Deployment FAQ Novell Connecting to Calvin's network. On-campus Off-campus top

O	Office Moves Please let us know prior to your move to a new office. Operating Systems Windows Symantec Endpoint Protect your Windows computer from physical intrusion Mac OS X Protect your Mac from physical intrusion top

P	Passwords/passphrases Patch Management for PCs PDA Palm Device Support PocketPC Device Support Installing GroupWise PDA Connect PDF - converting a document to PDF format Phishing Attacks Phone Bill Policies and Agreements As a user of Calvin information technology resources It is the responsibility of each faculty, staff and student to be aware of both Calvin's policies on using Calvin's information technologies and federal, state, and local laws that affect his or her use of technology PrinceCC (wireless access for Prince Conference Center guests) see Wireless Printing Calvin faculty, staff, and student employees print to campus printers using iPrint. iPrint allows you to gain access to any printer without having to call the HelpDesk. Convert a file to PDF format iPrint Secure Printer Setup iPrint FAQ Installing a New Printer To verify the printer installation and select a default printer Printer Authentication Printing confidential information to an MFD Student print accounting In an effort to be good stewards of Calvin's technology resources, CIT provides students with a tool to monitor their on-campus printing. In conjunction with this tool, CIT has implemented a print quota. Personal Technology Purchase Programs top

Q	Novell Quotas Faculty Staff Students Centers and Institutes

R	Reservations - Computer Classrooms ResNet The Residential Network is available to students offering high-speed* ethernet connections to the Internet from on-campus dorms and apartments. Resolution (Monitor) Resources Overview Alumni/Visitors Faculty/Staff Students Ruckus IS NO LONGER AVAILABLE top

S	SafeAssign SafeAssign integrated in KnightVision helps prevents plagiarism by detecting unoriginal content used in submitted documents. SafeAssign can also further deter plagiarism by creating opportunities to educate students on proper attribution and citations while properly leveraging the wealth of information at their disposal. Scheduled Maintenance blog CIT maintains a maintenance schedule for planned network/server changes and planned changes/updates to desktop software. When maintenance is scheduled, this blog will be updated with the information. Screen Resolution Security Maintaining a secure computer environment at Calvin is more than just protecting your computer from viruses, spyware, and hackers, it's also about protecting the sensitive college information to which you have access. While Calvin CIT works hard to make the network as secure as possible, you must do your part. Smart Classrooms Smart Spaces Software A variety of productivity and academic software packages are available for faculty, staff, and student use. Calvin uses the Microsoft Office suite of software: Word, Excel, Powerpoint, and Access. Macromedia's Dreamweaver and Fireworks are used for for Web development. Request Software Software Agreements (What software the CIT HelpDesk supports) Personal Technology Purchase Programs for faculty, staff and students Software updates and patches One of the ways CIT maintains the security of your office computer is by pushing software updates and patches to it. Sometimes these updates and patches run “silently” and it won't disrupt your work. Sometimes these updates and patches require some action on your part. Spam Spam Firewall (Barracuda) (GroupWise users only) Spyware FAQ StudentMail Students Admitted Student Information HelpDesk services for students Student Account Information Student e-mail Connecting to the Calvin network ResNet is the residential computing network supported by Calvin Information Technology. If you own a personal computer and reside in a residence hall or apartment you can connect your computer to the college network and Internet using ResNet. CalvinStudents is wireless access to Calvin's network for all students. If you bring a laptop computer with wireless capabilities you will be able to take advantage of Calvin's growing wireless network. There are several locations across campus where wireless access is available including Johnny's and the Hekman Library. Student Computers Student Print Accounting top

T	Take IT Home: software for faculty & staff home use Calvin CIT no longer provides software for home installation. Please see our personal purchase page. Teaching and Learning (T&L) CIT's five-member Teaching and Learning team works directly with faculty to support technology in education. The Digital Studio, skills training, and faculty development classes are examples of the Teaching and Learning team's responsibilities. Team members are available to work with faculty in developing KnightVision course content. T&L Resources Resources T&L Tools T&L Digital Studio T&L Projects Telephones on campus Audix - Voice-mail direct number is (616) 526-6700 Your Phone Bill Conference Calling From your Calvin-owned telephone there are two different ways you can conference up to six people. Calvin's Telephone Rate Plan Check out the rates for long-distance calls. General Telephone Instructions What to do when you call on or off campus. Emergency Numbers What to dial when you have an emergency. User Guides to the Telephones on Campus Find out all the information you need to know about your telephone. User's Guide to Audix Voice-mail System (faculty and staff only) Find out all the information you need to know about your Audix Messaging System. Test scanning CIT provides Calvin faculty a comprehensive exam-scoring and reporting service, using machine-readable "bubble" forms and the NCS examSYSTEM II software. Using this system you can create a variety of detailed, reports, which are provided in both printed and HTML formats , or you can save in a comma delimited data file that you can use to create your own reports. The Hoot The Hoot is a casual, on-going publication focusing on the topics and issues of the teaching and learning process, especially the use of technology. The Hoot features pedagogical best practices, Calvin faculty highlights, time-saving tips, as well as emerging technologies and other new ideas we pick up along the way. The IT Connection The IT Connection, is a weekly on-line newsletter for all the latest news and events that are happening in Calvin Information Technology that affect the faculty and staff of Calvin College. Training top

U	USB drives Sometimes when you log via to Novell, and connect a USB device and it doesn't always show up in My Computer because the drive letter it's associated with is already claimed by a network drive. Instructions on how to fix this. (Word format)

V	VPN (Virtual private network) Instructions for connecting to Calvin's VPN Voice-mail (Audix) top

W	Web-Based Videoconferencing: See Wimba Classroom below StudentMail (See e-mail) Widescreen display FAQ Any Calvin employee receiving a new computer will be receiving a widescreen display. Widescreen display can cause problems with PowerPoint presentations. Please see Wide screen Display Frequently Asked Questions Wireless access Calvin provides 4 different ways to connect your personal computer to wireless: CalvinStudents (for Calvin students) CalvinWireless (for Calvin faculty and staff) PrinceCC (for Prince Conference Center guests) calvinguest (For College guests) Wimba Classroom (Web-based videoconferencing; application sharing; chat & more) Workshops and LunchBytes CIT offers a variety of technology learning opportunities, including faculty development workshops, general technology workshops and LunchBytes, throughout the year. All Calvin faculty and staff are welcome to attend. top

XYZ	top ZENworks ZENworks is the system we use to install software, software updates, fixes and security patches to your computer.