Index of Services

Calvin Information Technology provides computing, printing, telephone and
cable television services to the Calvin College community.

Resources for: Students | Faculty & Staff | Alumni & Visitors | Admitted Students

A B C D E F G H I J K L M N O P Q R S T U V W XYZ

A	Absolute Manage: Software CIT uses for pushing updates and software to Macs Academic Instructional Resources CIT's Teaching and Learning Team offers a wide-array of technology resources to faculty. Access to technology resources Access to Calvin's network for alumni, visitors, and conference guests Accounts/Access The CIT accounts that you receive depend on your role at Calvin. Account overview: who gets what? Account/Access Frequently Asked Questions Resources for supervisors of student workers Guests and visitors Faculty and staff Students Graduating seniors Departing students Account Requests This page outlines which forms are available and how they are used New employees - Request accounts for new employees (web form) Additional access - Request additional access for current faculty, staff or students (web form) Department change - Request a department change for an existing college employee (web form) Remove access - Remove access for a student employee (web form) Resources for supervisors of student workers Adobe Creative Suite software Dreamweaver department site definitions Request software Alerts Emergency maintenance notifications are sent out to one or both of the alert e-mail listservs. CIT-Alert Archive Student-Alert Archive Aliases (faculty and staff) Apple iPad - see iPad Archive (GroupWise): e-mail for faculty and staff Asset Tag Atomic Learning Learn new technology or integrate technology in the classroom using this library of short, easy-to-understand video tutorials. Audix: voice-mail for faculty and staff top

B	Barracuda, Calvin's spam firewall for GroupWise users only Benefactor (see Colleague) Bess web filter Bess has been replaced with OpenDNS Blackboard Collaborate : Offers a powerful set of web-based collaboration tools for videoconferencing, flipping the classroom, polling, mobile conferencing, sharing applications, and more! Budget planning process for technology services Calvin College provides funding for desktop computers and software through the Academic Technology Budget and the Administrative Technology Budget. These are centralized budgets, managed by CIT, that provide funding for both administrative and academic technology needs. This includes technology in public and departmental computer labs as well as Smart Classrooms. top

C	Calvin's personal technology purchase program We work with various technology vendors to offer you discounts for personal technology purchases. In order to be eligible for these discounts, you must be a current Calvin faculty, staff, student, or admitted student. Calvin Guest (wireless access for guests) Calvin Students (wireless access for students) Calvin Wireless (wireless access for faculty and staff) Cell Phones, purchasing for faculty and staff CIT Organizational Chart CIT Staff Clickers (Classroom Performance System) - Windows/PC Collaborative or Team file space Work/course related files that you need to share with specific faculty and staff in other departments. Created on request. Colleague and Colleague Legacy Request Colleague new account Configuring your browser for Colleague Setup the VPN Computer equipment disposal guidelines Calvin Information Technology (CIT) has established guidelines for disposal of used computer equipment. Recycle old personal computers/monitors Computing Facilities Students enjoy access to over 800 computers in campus labs and classrooms. Each residence hall complex has a lab that is open 24/7. Many classrooms are equipped with computers, projection, VCRs and DVD players for teaching and student presentation. Confidential printing to an MFD CutePDF Writer Cyber Security Month - 2011 top

D	Datatel - See Colleague Delivered Applications What are "delivered apps" and how do I use them? Requesting software Request form Asset tag Digital Studio An innovative technology facility designed to assist you with all your technology needs, from scanning and image editing to video editing and Web design. Digital CATV, maintained by Audio Visual Directory Information Emergency Notification Name Display preferences Address Change Printed Directory preferences People Search preferences Disposal of used IT equipment Distiller - converting a file to PDF format Dreamweaver Configuring the site definition for your personal Calvin web page Configuring the site definition for your department web page top

E	eDeals eDeals documentation login to eDeals through Calvin portal e-mail Faculty/Staff (GroupWise) for faculty and staff e-mail aliases for faculty and staff Configuring your POP 3/IMAP client to read your GroupWise e-mail Spam Firewall (Barracuda) for faculty and staff Students (StudentMail) e-mailing Lists (using Majordomo) Basics of using e-mail ing lists with how to subscribe to lists on campus Managing a Majordomo mailing list Request a Majordomo mailing list (Listserv) Emergency Contact Emergency Notifications Encryption of laptops top

F	Facilities Filter: see web-filter

G	Game Console Registration - ResNet Google Apps Student FAQ Faculty/Staff FAQ GroupWise: faculty and staff e-mail Install GroupWise at home Configure a third party e-mail client GWSync: GroupWise on a phone or mobile device Proxy access Guests Guests and network access Guest wireless (calvinguest network): wireless info and locations Calvin visitor resources

H	Hard drive encryption of laptops Hardware We support both Windows and Mac computers for faculty, staff, and student use. Office computers are refreshed on a 3-year rotation. CIT also provides and supports printers and telephones. Purchase Hardware Desktop Computer System Care Tips Laptop Computer System Care Tips Using a laptop Discounts on purchasing personal computer hardware HelpDesk The goal of the HelpDesk is to provide the Calvin community with timely, knowledgeable, and accurate solutions to hardware, software, cable television and telecommunications needs. All of our HelpDesk staff are certified as Analysts by the HelpDesk Institute. Home purchase programs: technology equipment and software for home use The Hoot The Hoot is a casual, on-going publication focusing on the topics and issues of the teaching and learning process, especially the use of technology. The Hoot features pedagogical best practices, Calvin faculty highlights, time-saving tips, as well as emerging technologies and other new ideas we pick up along the way. top

I	infoXpress stations InfoXpress (public-access Internet and e-mail) stations are available at various locations across campus. ImageNow new account Insight Insight is a program used in computer classrooms to manage and control student computer activities. This program gives the instructor the option to monitor Web browsing and supervise student progress. User guide Insight Lab Demo Teacher Quickstart Inventory iPad Accessing GroupWise e-mail on an iPad/iOS device iPad security policies & guidelines ITC: the Information Technology Center, our main student computer lab I.T. Connection, the The I.T. Connection is an online newsletter announcing major Calvin Information Technology news and events that affect the faculty and staff of Calvin College. top

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L	Laptop use Learning Management System (Moodle) Learning Tools The Teaching & Learning team continually explores and develops new technologies that you can use in your course and organization to enhance learning and participation. Listserv (See mailing lists) top

M	Mailing Lists using Majordomo (listserv) Basics of using e-mailing lists with how to subscribe to lists on campus Managing a Majordomo mailing list Requests for non-course mailing lists Mailing Lists using Mailman (class mailing lists) Maintenance Schedule Maintenance Blog When systems must be updated outside of the Routine Maintenance schedule, this blog will be updated with the information. Subscribe to the CIT-Patchrelease listserv Scheduled Routine Maintenance and Upgrades Although 24/7 access to our servers is often necessary, routine maintenance and upgrades are equally necessary. To prevent inconveniences, we have established weekly maintenance times for our major systems. See also Patch Management Microsoft Products Microsoft Office Setting the monitor resolution for PowerPoint Purchase Microsoft products Mobile GWsync: GroupWise mobile access for faculty/staff MOX: mobile app for Calvin portal Wireless setup: instructions for configuring Calvin wireless on mobile devices Moodle Moving Offices MOX: mobile Calvin portal top

N	Netstorage Novell NetStorage provides Internet access to files stored on Calvin's Novell network for students, faculty, and staff. Network Maintenance: see Maintenance Schedule New Account Requests New Computer Deployment FAQ Novell Connecting to Calvin's network: On-campus Off-campus Novell accounts Faculty & Staff storage Guest access Novell GroupWise (see GroupWise) top

O	Office Moves Please let us know prior to your move to a new office. OpenDNS (web filter) General information Submit a block/unblock request Case status look-up Operating Systems Windows Windows XP or Windows 7? Symantec Endpoint Protect your Windows computer from physical intrusion Mac OS X Protect your Mac from physical intrusion top

P	Passwords/passphrases Patch Management Subscribe to the CIT-Patchrelease listserv PDF - converting a document to PDF format Personal Technology Purchase Programs Phishing Attacks Phone Bills Policies and Agreements As a user of Calvin information technology resources, it is the responsibility of each faculty, staff and student to be aware of both Calvin's policies on using Calvin's information technologies and federal, state, and local laws that affect his or her use of technology. Portal: Login General information & documentation Pop-Up Blocker, allow .calvin.edu for DatatelUI/Colleague Internet Explorer 9 FireFox 6+ PrinceCC (wireless access for Prince Conference Center guests) see Wireless* Printing Faculty/Staff Printing Calvin faculty, staff, and student employees print to campus printers using iPrint. iPrint allows you to gain access to any printer without having to call the HelpDesk. Convert a file to PDF format CutePDF Writer iPrint Secure Printer Setup Installing a New Printer To verify the printer installation and select a default printer Printer Authentication Printing confidential information to an MFD Student print accounting In an effort to be good stewards of Calvin's technology resources, CIT provides students with a tool to monitor their on-campus printing. In conjunction with this tool, CIT has implemented a print quota. Student Printing: Web printing using WebPrint Proxy Access, GroupWise top

Q	Quotas for Novell Faculty & Staff Students Quotas for GroupWise Quotas for student printing

R	Reservations - Computer Classrooms ResNet The Residential Network is available to students offering high-speed* ethernet connections to the Internet from on-campus dorms and apartments. Resolution, Monitor Resources Overview Alumni/Visitors Faculty/Staff Students top

S	Scheduled Maintenance blog We keep a maintenance schedule of planned changes and updates for the network, the server, and desktop software. When maintenance is scheduled, this blog will be updated with the information. Screen Resolution Security Maintaining a secure computer environment at Calvin is more than just protecting your computer from viruses, spyware, and hackers; it's also about protecting the sensitive college information to which you have access. While Calvin CIT works hard to make the network as secure as possible, you must also do your part. Smart Classrooms Smartphones Smart Spaces Software A variety of productivity and academic software packages are available for faculty, staff, and student use. Calvin uses the Microsoft Office suite of software: Word, Excel, Powerpoint, and Access. Macromedia's Dreamweaver and Fireworks are used for for Web development. Request Software Software Supported by CIT Personal Technology Purchase Programs for faculty, staff and students Software updates and patches We maintain the security of your office computer by requiring/recommending software updates and patches to it. While some of these changes run without disrupting your work, others require installation/rebooting. Overview Mac Windows Spam General info on spam Phishing attacks - what to do and when to contact CIT Cyber Security 2011 - Phishing Attacks Cyber Security 2011 - Personally Identifiable Information Spam Firewall (Barracuda) for GroupWise users only Spyware FAQ SSH Secure Shell Client StudentMail Students Admitted Student Information HelpDesk services for students Student Account Information Student e-mail Connecting to the Calvin network ResNet is the residential computing network supported by Calvin Information Technology. If you own a personal computer and reside in a residence hall or apartment, you can connect your computer to the college network and Internet using ResNet. CalvinStudents is wireless access to Calvin's network for all students. If you bring a laptop computer with wireless capabilities, you will be able to take advantage of Calvin's growing wireless network. There are several locations across campus where wireless access is available, including Johnny's and the Hekman Library. Student Computers Student Print Accounting Student file storage Student workers - Resources for supervisors of student workers Supervisors - Resources for supervisors of student workers top

T	Take IT Home: software for faculty & staff home use Calvin CIT no longer provides software for home installation. Please see our personal purchase page. Teaching and Learning (T&L) CIT's Teaching and Learning team works directly with faculty to support technology in education. The Digital Studio, skills training, and faculty development classes are examples of the Teaching and Learning team's responsibilities. Team members are available to work with faculty in developing Moodle course content. T&L Resources T&L Tools T&L Digital Studio T&L Projects Team file space Work/course related files that you need to share with specific faculty and staff in other departments. Created on request. Telephones on campus Audix - Voice-mail direct number is (616) 526-6700 Your Phone Bill Conference Calling Calvin's Telephone Rate Plan General Telephone Instructions Emergency Numbers User Guides to the Telephones on Campus User's Guide to Audix Voice-mail System for faculty and staff only Test scanning We provide Calvin faculty with a comprehensive exam-scoring service, using machine-readable forms and the NCS examSYSTEM II software. With this system, you can create a variety of detailed reports, in both printed and HTML formats. Training top

U	USB drives Under your Novell log-in, USB devices will sometimes not show up in My Computer because the drive is claimed by the network. You can fix this yourself. (Word format) top

V	VPN (Virtual private network) Instructions for connecting to Calvin's VPN Video game registration Visitors - network access Voice-mail (Audix) top

W	WebAccess (GroupWise) WebAccess login page Using WebAccess on a slow Internet connection Web Analytics Web-Based Videoconferencing: See Wimba Classroom below Web Filter (OpenDNS) General information Submit a block/unblock request Case status look-up WebPrint: Student Printing from personal computers Wide screen Display Any Calvin employee receiving a new computer will be receiving a widescreen display. Widescreen display can cause problems with PowerPoint presentations. Wimba Classroom is no longer available; we are now using Blackboard Collaborate for our web-based videoconferencing, application sharing, web tours, polling, mobile conferencing, chat and more Windows 7 Wireless access General Info & Available Networks Wireless locations Supported devices Connect to wireless Student Network Report a problem Work at home software Personal Technology Purchase Programs for faculty, staff and students Workshops and LunchBytes CIT offers a variety of technology learning opportunities, including faculty development workshops, general technology workshops and LunchBytes, throughout the year. All Calvin faculty and staff are welcome to attend. top

XYZ	top ZENworks ZENworks is the system we use to install software, software updates, fixes and security patches to your Windows computer.