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About CIT: CIT Teams

Overview   |   CIT Staff

Service Desk
Teaching & Learning
Business Services
Information Services
Infrastructure



Service Desk

Team Leader
Bill Vriesema, Associate Director of Technology Support Services

Staff
Cal Keen
Michael J Mandeville
Lies Rosema
Zac Schutte
Jeremy Spindler
Dave Zylstra

Description
The mission of the Calvin Information Technology HelpDesk is to serve as the primary point of contact for all Information Technology services and to provide consistent communication and support for these services in a professional, competent, and timely manner.

Responsibilities

  • "First-line" point of contact for user
  • Troubleshooting and assistance
  • Maintenance & repair services
  • Deploy hardware & software
  • CIT communications

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Teaching & Learning

Team Leader
Rob Bobeldyk, Associate Director of Teaching & Learning

Staff
Rob Bobeldyk
Daniel Christian
Krista Spahr

Description
CIT's Teaching & Learning Team collaborates with faculty and staff to promote and facilitate the use of technology in the academic environment.

Responsibilities

  • Faculty development and support
  • Instructional design
  • Consulting and user education - faculty, staff, students

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Business Services

Team Leader
Rick De Vries, Associate Director of Technology Integration

Staff
Rick DeVries
Michael Haan
Laura VanWyk

Description
The Business Services team provides budgeting, purchasing, licensing, asset management, and the project management for Calvin Information Technology

Responsibilities

  • Budgeting
  • Purchasing
  • Software licensing
  • Asset management

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Information Systems

Team Leader
Matt Jeltema, Associate Director of Information Services

Staff
Cameron Boote
Sarah Greenfield
Chuck Hekman
Matt Jeltema
Jonathan Laughlin
Dan Pilarski
Virginia Van Andel
Mark Wilk

Description
CIT partners with administrative departments throughout the college to streamline and maintain business and administrative operations. CIT strives to balance operational requirements with appropriate and secure access across a broad set of technologies.

Responsibilities

  • Administrative information systems
  • Systems analysis
  • Database administration
  • Systems administration/operations
  • Consulting and user education

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Infrastructure

Team Leader

Staff
Jeff Greenfield
Dave Miller
Lucas Moore
Gary Ossewaarde
Kevin VanSchepen
Chris Wieringa

Description
The Infrastructure Services Team installs, operates, and maintains the hardware and software that comprise the three core technology service networks – data, voice, and cable TV – throughout the campus. 

Responsibilities

  • Network management
  • System administration/operations
  • Telecommunications (data, phone, cable)
  • Building images and patches/updates

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