Calvin College Staff Handbook
Appendices

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Problem Review Procedure

At the time a staff member has an unresolved issue, the staff member may contact the Human Resources Office to request that the Problem Review Procedure be utilized. The staff member should send a brief written description of the problem and the desired outcome to the Human Resources Office. With the staff member's approval, a representative from the Human Resources Office will arrange a private meeting with the staff member, his or her supervisor, and any other relevant participant in the problem.

The staff member will have the opportunity to present his or her complaint and an attempt will be made to resolve the problem. If the problem cannot be resolved, the staff member will be advised of the Formal Grievance Procedure.