Does managing the processes that convert inputs into products and services for your customers sound interesting? If you like problem-solving and working with people, the operations concentration may be right for you. You'll study quantitative methods for management, production and operation management.

Operations management deals with overseeing, designing and controlling business operations and goods and services are produced. Individuals in operations management are responsible for the efficiency of a business, answering the question, "how can we meet a customer's needs using as few resources as possible?" 

"I discovered how operations connects engineering and business. In particular, I enjoyed learning about lean manufacturing and how it contributes to the success of an organization. I have accepted a full-time position with Nestle in a five-year leadership development program specifically centered around operations." —Karl Bratt '14, Operations Management Trainee, Nestle USA

Considering operations management?

If you possess the following characteristics and skills, operations management may be a good fit for you:

  • Leadership
  • Analytical and problem-solving skills
  • Interpersonal communication skills
  • Familiarity with PC technology
  • Interest in global supply chains
  • Prepared to engage in the international marketplace

Recent internships

Each year, more than 90% of business and accounting students complete internships. Recent operations management students found internships at businesses like:

  • Steelcase
  • Amway
  • Gordon Food Service
  • Innotec
  • Kamps Pallets

Course Requirements 2014-2015

In addition to the courses in the general business major, take these specialized courses to complete the concentration in operations:

  • MATH-201 Quantitative Methods for Management
  • BUS-363 Production & Operations Mgt

Careers in operations management

By studying business operations, you will prepare for careers in manufacturing, logistics, distribution, retail and non-profit. Areas include: 

  • Quality management
  • Production control
  • Customer service
  • Delivery management
  • Logistics
  • Supply chain management

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