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Business Concentrations: Operations


What is Operations?

Operations managment is an area of business concerned with the production of goods and services, and involves the responsibilty of ensuring that business operations are efficent and effective. It is concerned with managing the process that converts inputs (in the forms of materials, labor, and energy) into outputs (in the form of goods and services).

Is Operations right for me?

Students in this concentration posess the following characteristics and skills:

  • Leadership
  • Analytical and problem-solving skills
  • Interpersonal communication skills
  • Enjoy working with people
  • Familiar with computer technology
  • Prepared to engage the international marketplace

Where can I work with a concentration in Operations?

Entry-level titles include:

  • Operations manager
  • Operations consultant
  • Manager of business process improvement
  • Project manager

Operations management specialists typically begin their careers in areas such as quality management, production control, service delivery management, and logistics.

Specialists have opportunities to work in cross-functional teams involved in process re-engineering, strategy development, product design, and technology planning.

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Want more information?

Contact Professor Paul Holtrop for more information on the concentration or careers in Operation Management.

Business requirements

See the course requirements for the business major and this area of concentration.