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• Academic Instructional Resources (Teaching and Learning)
  CIT's Teaching and Learning Team offers a wide-array of technology resources to faculty.
  
• Access to technology resources
  • Access to Calvin's network for alumni, visitors, and conference guests
    
  • Accounts/Access for faculty, staff, and students
    The CIT accounts that you receive depend on your role at Calvin. All faculty, staff, and students receive a Novell account, a KnightVision account, and an email account.
  • Netstorage
    Novell NetStorage provides internet access to files stored on Calvin's Novell network for students, faculty, and staff. That means you can access your network files from any web browser.

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B

• Budget planning process for technology services
  Calvin College provides funding for desktop computers and software through the Academic Technology Budget and the Administrative Technology Budget. These are centralized budgets, managed by CIT, that provide funding for both administrative and academic technology needs. This includes technology in public and departmental computer labs as well as Smart Classrooms.

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• Calvin's personal technology purchase program
  Calvin CIT works with various technology vendors to offer you discounts for personal technology purchases. In order to be eligible for these discounts you must be a current Calvin faculty, staff, student, or admitted student.
  
• Clickers (Classroom Performance System) - Windows/PC
  • Clickers 5.1 Tutorials (highly recommended)
  • Clickers Knowledge Base (eInstruction)
    
  • Engage multiple lessons simultaneously
    
• Computer equipment disposal guidelines
  Calvin Information Technology (CIT) has established guidelines for disposal of used computer equipment.
  • Recycle old personal computers/monitors
    Calvin does not provide recycle service for personal computers and monitors.
  • Kent County has a computer and small electronics recycling program - The DPW Guide to Recycling gives detailed information.
    
• Computer labs and classrooms (facilities)
  Students enjoy access to over 800 computers in campus labs and classrooms. Each residence hall complex has a lab that is open 24x7. Many classrooms are equipped with computers, projection, VCRs and DVD players for teaching and student presentation. Many technology-equipped teaching labs and classrooms are available in academic departments

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D

• Datatel UI
  Learn how to use Datatel's User Interface (UI) with Benefactor or Colleague. This shows you how to accomplish various tasks, such as logging in, navigating through forms (previously knows as screens), and using the new buttons.
  
  
• Digital Studio
  An innovative technology facility designed to assist you with all your technology needs from scanning and image editing to video editing and web design.
  
• Digital CATV
  
• Digital Video Format Recommendations

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E

• Email
  • Faculty/Staff (GroupWise)
  • Spam Firewall (Barracuda)
  • Students (Webmail)
    • Webmail tutorial
    • Forward your Webmail
    • Webmail: Over quota tips
    • How to forward email
    • How to send and reply with your name instead of your username (.pdf)
  • Mailing lists using Majordomo (how to)
  • Request a Majordomo Mailing List (Listserv)
  • 3rd party clients for accesing your Calvin email account
  • How to create an email alias

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G

• GroupWise (See email)

• Hardware
  Calvin supports both Windows and Macintosh computers for faculty, staff, and student use. Office computers are refreshed on a 3-year rotation. CIT also provides and supports printers, and telephones.
  • Purchase Hardware
  • Desktop Computer System Care Tips
  • Laptop Computer System Care Tips
  • Using a laptop
    
• HelpDesk
  The goal of the HelpDesk is to provide the Calvin community with timely, knowledgeable, and accurate solutions to hardware, software, cable television and telecommunications needs. All of Calvin's HelpDesk staff are certified as Analysts by the HelpDesk Institute.
  • Location
  • Hours

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• Internet
  
  • NetStorage
  • 3rd Party eMail Client Configuration
  • Request a mailing list
  • Phishing Attacks
  • Spyware FAQ
  • Spam
  • eMailing Lists (using Majordomo)
    • Basics of using emailing lists (with how to subscribe to lists on campus)
    • Managing a Majordomo mailing list
    • Request a Majordomo Mailing List (Listserv)
      
• Insight
  Insight is a program used in computer clasrooms to manage and control student computer activities. This program gives the instructor the option to monitor web browsing and supervise student progress.
  • User guide
  • Insight Lab Demo
  • Teacher Instruction
    
• iPhone or iPod Touch - Connecting to Calvin's network
  

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• KnightVision

• Explore KnightVision 8.0 (video)
• Add someone (TA) to your KV course or organization or change the role of someone in your course or organization
• Combine multiple sections of KV courses
• How to use the Webdav folder (Word doc)
  
• Using International Characters in KV
  
• Remove myself from old courses in My KV Course list
• Using Course Copy
• Blogging in KV overview (Word doc)
• Podcasting in KV overview (Word doc)
• Using Wikis in KV overview (Word doc)
• KnightVision eTutorials
  
  

• Learning Tools
  The Teaching & Learning team continually explores and develops new technologies that you can use in your course and organization to enhance learning and participation.
  
• Listsesrv: eMailing Lists (using Majordomo)
  • Basics of using emailing lists (with how to subscribe to lists on campus)
  • Managing a Majordomo mailing list
  • Request a Majordomo Mailing List (Listserv)
  
  

• Macromedia (Adobe) Dreamweaver & Fireworks
  • Dreamweaver
    • Dreamweaver Quick Guide (Word doc)
    • Dreamweaver Using the Calvin template Part I(Word doc)
    • Dreamweaver Using the Calvin template Part II (Word doc)
    • Creating a Personal Website (www.calvin.edu/~username) (Word doc)
    • DreamWeaver Training Sample Site
      
  • Fireworks
    • Creating a Button (Word doc)
    • Fireworks Quick Guide (Word doc)
    • Introduction to Fireworks (Word doc)
      
• Microsoft Office
  • Office 2007 compatibility issues
    
  • Word 2007
    • Advanced formatting in Word (Word doc)
    • Mail Merge (Word doc)
    • Mail Merge tutorial from Microsoft (Word doc)
    • Merging with formatted data in Excel or Access (Word doc)
    • Setup the Calvin NameTags (Word doc)
    • Using Styles (Word doc)
      
  • Excel 2007
    • Charts and graphs (Word doc)
    • Introduction to Excel (Word doc)
    • Intermediate Excel (Word doc)
    • Using Excel as a Gradebook (Excel doc)
      
  • Powerpoint 2007
    • Powerpoint Quick guide (Word doc)
      
  • Access 2007
    • Adding a location to your Trust Center
      
  • Publisher 2007
    
    

• Netstorage
  Novell NetStorage provides internet access to files stored on Calvin's Novell network for students, faculty, and staff. That means you can access your network files from any web browser.
  
• Network Maintenance
  The need for 24/7 access to our servers is becoming more and more necessary; however, routine maintenance and upgrades are also necessary for all of our servers and services.  To assist in planning, we have established weekly maintenance times for each of our services. 

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• Office Moves
  Please let us know prior to your move to a new office.
  
• Operating Systems
  • Windows
    • Symantec Endpoint
    • Protect your Windows computer from physical intrusion
  • Mac OS X
    • Protect your Mac from physical intrusion

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• PDA
  • Palm Device Support
  • PocketPC Device Support
  • Installing GroupWise PDA Connect
    
    
• Printing
  • Calvin faculty, staff, and student employees print to campus printers using iPrint. iPrint allows you to gain access to any printer without having to call the HelpDesk.
    
  • Convert a file to PDF format
    
    
  • iPrint Secure Printer Setup
    • iPrint FAQ
    • Installing a New Printer
    • To verify the printer installation and select a default printer
    • Printer Authentication
      
  • Student print accounting
    In an effort to be good stewards of Calvin's technology resources, CIT provides students with a tool to monitor their on-campus printing. In conjunction with this tool, CIT has implemented a print quota.
    
• Policies
  As a user of Calvin information technology resources It is the responsibility of each faculty, staff and student to be aware of both Calvin's policies on using Calvin's information technologies and federal, state, and local laws that affect his or her use of technology

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• Resolution ( Monitor)
  
• Resources Overview
  • Alumni/Visitors
  • Faculty
  • Staff
  • Students
    
• Ruckus
  Ruckus is an online music service. Calvin has partnered with them to give every Calvin student, using a Windows computer, free & legal music downloads from the Ruckus library of 3+ Million songs. Alumni, faculty, and staff can join for $8.99 a month.
  

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• Security
  Maintaining a secure computer environment at Calvin is more than just protecting your computer from viruses, spyware, and hackers, it's also about protecting the sensitive college information to which you have access. While Calvin CIT works hard to make the network as secure as possible, you must do your part.

• Service Level Agreements (SLA)
  CIT's success is founded upon the correct setting and meeting of customer expectations.  We do this through a clear and concise description of what services we offer in the form of a Service Level Agreement (SLA) . An SLA defines what specific services CIT provides to the Calvin community and the timeframe in which customers can expect to have their requests handled.
  

• Smart Classrooms
  
  
• Software
  A variety of productivity and academic software packages are available for faculty, staff, and student use. Calvin uses the Microsoft Office suite of software: Word, Excel, Powerpoint, and Access. Macromedia's Dreamweaver and Fireworks are used for for web development.
  • Request Software
    
    
• Software updates and patches
  One of the ways CIT maintains the security of your office computer is by pushing software updates and patches to it. Sometimes these updates and patches run “silently” and it won't disrupt your work. Sometimes these updates and patches require some action on your part.
  
• Students
  
  • Admitteded Student Information
    
    
  • HelpDesk services for students
    
  • Student Account Information
    
  • Student Network Services
    Calvin offers two ways for students to connect personal computers to Calvin's network;
    • ResNet is the residential computing network supported by Calvin Information Technology. If you own a personal computer and reside in a residence hall or apartment you can connect your computer to the college network and Internet using ResNet.
    • CalvinStudents is wireless access to Calvin's network for all students. If you bring a laptop computer with wireless capabilities you will be able to take advantage of Calvin's growing wireless network. There are several locations across campus where wireless access is available including Johnny's and the Hekman Library.
      
  • Student Print Accounting

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T

• Take IT Home: software for faculty & staff home use
  Calvin Information Technology has opted to extend limited home use rights, in compliance with licensing agreements, to faculty and staff members of Calvin College for certain software.
  
• Teaching, Learning, and Training
  CIT's five-member Teaching and Learning team works directly with faculty to support technology in education. The Digital Studio, skills training, and faculty development classes are examples of the Teaching and Learning team's responsibilities. Team members are available to work with faculty in developing KnightVision course content.
  • Learning Tools
  • Digital Studio
  • T&L Projects
    
• Technology skills workshops
  Throughout the year, CIT offers free technology workshops to Calvin faculty and staff. Faculty and staff are notified through KnightVision and the campus listserv Calvin News when classes are available.
  
• Telephones on campus
  Audix - Voicemail direct number is (616) 526-6700
  
  
  • Conference Calling
    From your Calvin-owned telephone there are two different ways you can conference up to six people.
    
  • Calvin's Telephone Rate Plan
    Check out the rates for long-distance calls.
    
  • General Telephone Instructions
    What to do when you call on or off campus.
    
  • Emergency Numbers
    What to dial when you have an emergency.
    
  • User Guides to the Telephones on Campus
    Find out all the information you need to know about your telephone.
    
  • User's Guide to Audix Messaging System (faculty and staff only)
    Find out all the information you need to know about your Audix Messaging System.
    
  • Quick Reference Guide to Audix Messaging System (faculty and staff only)
    Find out the general information about using your Audix Messaging System with this Quick Reference Guide.
    
• Test scanning
  CIT provides Calvin faculty a comprehensive exam-scoring and reporting service, using machine-readable "bubble" forms and the NCS examSYSTEM II software. Using this system you can create a variety of detailed, reports, which are provided in both printed and HTML formats , or you can save in a comma delimited data file that you can use to create your own reports.
  

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U

V

• Virtual private network
  Instructions for connecting to Calvin's VPN
  

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W

• WebMail (See email)
  
• Widescreen display FAQ
  Any Calvin employee receiving a new computer will be receiving a widescreen display. Widescreen display can cause problems with PowerPoint presentations. Please see Wide screen Display Frequently Asked Questions
  
• Wireless access
  Calvin provides 4 different ways to connect to wireless:
  • CalvinStudents (for Calvin students)
  • CalvinWireless (for Calvin faculty and staff)
  • PrinceCC (for Prince Conference Center guests)
  • calvinguest (For College guests)
    
• Workshops and LunchBytes
  Teaching & Learning provides prodessional development, including online resources, workshops and LunchBytes, to help you meet your educational technology goals.

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